Residential Security Operative

2 months ago

London, United Kingdom Executive Security Solutions Ltd Full time

**Role Purpose**: As a Residential Security Operative you will be responsible for the day-to-day management of security operational requirements working as part of a team based within a prestigious London residence, protecting the principle, family, personnel, premises, and assets.
- You will support the Team Leader to ensure that ESS security contractors are fully briefed and comply with all company/client protocols, policies, procedures, special instructions, Health and Safety and Assignment Instructions whilst maintaining a high standard of service at all times.

**Salary**
**/**

**Benefits**:

- Salary & Hours: £42,120 per annum, permanent contract, working 7 on 7 off alternating between days & nights, each shift consisting of 12 hours.
- Accommodation: accommodation is provided whilst on rotation.
- Holiday: 21 days paid holiday (pro-rata) taken in 3 x 7 day blocks. Should your shift fall on a Bank Holiday you are expected to work this as part of your annual salary.
- Benefits: ESS supports the continued professional development of its people, encourage and subsidise further education courses such as the ASyl & MSyl, provide a company pension scheme and offer a professional working environment.

**The Company**:

- At Executive Security Solutions Ltd it is our vision to consistently maintain an ethical and sustainable security business that protects our private and commercial clients globally.

Its our mission to consistently raise standards within the security industry. We always strive to exceed our clients expectations of adding value to all that we do, making a difference, a real impact.

Our strong family values are at the core of the excellent service we provide, nurturing all relationships internally and externally with the utmost transparency and loyalty.
- ESS is an Equal Opportunities provider and hold a Bronze Award in support of the Armed Forces Covenant and accredited to ISO 9001:2015, ISAME Cyber Essentials, Safe-Contractor and Gold SafePQQ approved.

**Role Requirement**:

- This role requires you to meet all security screening (BS7858:2019) and SIA Close Protection license requirements. Should onsite accommodation become available then you must be able to reside on the Estate during your working week and be available to provide disaster assistance in the event of an emergency. Therefore, the ability to think and act quickly in emergency situations, or while under pressure is essential. Previous residential security experience or similar is essential, with emphasis on excellent communication skills, together with a professional and flexible approach and technical knowledge with regards CCTV, Fire, Intruder & Access Control systems. You must be physically fit and able to stand, sit and walk for long periods of time, undertake patrol duties both internal and external for up to and over an hour, access/egress control, ascend and descend stairs.

**Specific Duties**:
**Security**- Assist the Team Leader in providing an exceptional service to the client.- Support rota management ensuring it is kept up to date and distributed to the relevant parties.- Responsible for the monitoring of security and health safety systems and the logging and reporting of incidents and faults.- Management of all incidents affecting the residence, staff, visitors or buildings on a shift basis and provide advice and support where possible for the development of the emergency response procedures.- Investigate and follow up on incidents and events as necessary or when requested to do so by the family and ESS.- Abide by the ESS procedures, policies and contractual requirements pertaining to the company services in addition to meeting the clients protocols and expectations.- Protect the companies interest as a result of internal investigations; provide information to police and where necessary testify in court.- Assist with ensuring all Sub-Contractors and new starters receive sufficient training to work effectively, including training on a relevant security system and that training records are completed with support of TL and SLT.- Maintain good working relationships with internal and external stakeholders- Maintain detailed records of all communications as required under ISO 9001, Safe Contractor, ESS Company Policies and clients practices.- Complete all other reasonable assignments as requested by the Company and the Client.- Ensure all systems are operating as they should, and if not request immediate assistance from the relevant company, all breakdowns and rectifications should be recorded and reported to the Operations Director/SLT.- Prepare for all family visits, by checking fire exits, PABs, medical kits & defibrillator.- Create, develop and maintain lines of communication with senior house staff, heads of departments, Police/Fire Service, relevant contractors, family advisors including other relevant internal and external stakeholders.- Assist where possible all other residence departments, without compromisi

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