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Receptionist

5 months ago

Guildford, United Kingdom Ergomed Full time

Company Description

Founded in 1997 by a Medical Doctor, Ergomed Plc is dedicated to the development of new drugs to save or improve lives. Operating with a global footprint in over 55 countries, Ergomed has the expertise to manage even the most challenging clinical trials. Ergomed provides services to over 100 clients in a range of therapy areas but excels in the provision of services for complex trials in Rare Diseases, Oncology and Neuroscience.

**Job Description**:

- This role will include Receptionist and Facilities administration functions_
- Front Desk Reception and Administration _
- Receive, screen and direct all phone calls coming to the Company main phone number.
- Manages the front desk coverage schedule.
- Greet visitors and ensure registration in the visitor log, issue visitor identification badges when appropriate, and notify Company staff of the visitor’s arrival.
- Coordinate the delivery of mail and packages.
- Collect sort, and distribute incoming mail and deliver office supplies.
- Maintain safe, clean and free of clutter reception and mail room areas.
- The Receptionist will also support with Facilities coordination_
- Book and Manage meeting rooms for visitors to the office where appropriate.
- Ensure office is stocked with office supplies and other required items to maintain the office operations, eg stationary, printer paper. Maintain inventory of Office supply room and kitchen area in order to provide uninterrupted supply of goods and limit the number of orders.
- Manages the stocking of the kitchen with necessary supplies.
- Assist with Company facilities’ needs (plumbing, other maintenance contractors).
- Assist with managing Company machines, eg Coffee machines, printers and ensure full knowledge of how to operate them and guide others.
- Assist with Emergency Evacuation Procedures in compliance with Company Emergency Evacuation Plan.
- Assist with Fire Drills, scheduled by the building management; manage a group of volunteers for organized evaluation of Company employees from the building.
- Assist with First Aiders for the office, to ensure regular training and support where required.
- Schedule and coordinate meetings/special events as requested to include lunch/catering and taxi bookings.
- Communicate notices and announcements from the building management company.
- Support and coordinate DSE Workplace assessments for all UK employees whether home or office based.

**Qualifications**:

- Good organizational skills; ability to balance multiple priorities.
- Good communications skills and ability to work with people at all levels.
- Good internal and external customer service and problem solving skills.
- Ability to work independently and maintain confidentiality.
- Ability to follow specific, outlined and detailed procedures. Contributions are usually limited to routine and assignment-related activities.

Additional Information
**Why Should You Apply?**
- We offer a friendly professional working environment
- We offer a competitive salary plus a good benefits package