Receptionist

4 weeks ago

Brighton, United Kingdom Well BN Full time

You're more likely to love your work if what you do matters, at **WellBN** it does.

We are looking for a **Receptionist **to join our **GP Practice** and work as a part of a team manage our front desk and be the first point of contact for our **Patients**.
- **Pay**:£11.55ph**
- **Contract type**:Permanent; Part-time - 30 to 37.5 hpw**
- **Location: We currently operate from 3 sites: Brunswick and Burwash in Hove and Benfield in Portslade. You will be mainly based at the Benfield practice.**
- **Working hours: between 8am and 6.30pm, Monday to Friday**

**About the role**:
As a Receptionist, you will be joining a highly skilled and friendly Reception team and work closely with our Triage team to provide the highest standard of patient care possible.

We are looking for well organised individual with can do attitude, strong communication and customer service skills to provide a service to our patients in line with our practice ethos.

**What we would like you to do**:

- Welcoming patients and directing them to the practitioner they're visiting
- Scheduling visits
- Answering and making phone calls on behalf of the practice employees
- Maintaining the reception area
- Keeping patients and practice records up to date
- Performing various admin tasks

**What we offer**:

- A chance to join a company that values its employees and has its heart in the right place
- A community-driven, diverse, inclusive and dynamic work culture
- Regular socials and company wide events
- Market rate of pay at £11.55ph
- Permanent; Part-time or a Full-time contracts
- Flexible working hours: between 8am and 6.30pm, Monday to Friday
- 25 days of Holiday + 8 Bank Holidays
- Learning and development opportunities
- NHS and/or Nest pension
- Employee assistance programme
- Free parking

**About us**:
We are a diverse and innovative practice, newly formed following the merger of 3 healthcare centres in Brighton and Hove and the surrounding area.

This partnership has allowed our teams to make share space, resources, knowledge and facilities, and offer more services.

Our practice is committed to 'opening doors' for those who have previously found it difficult to access primary care services, with a particular focus on disadvantaged populations. We run specialist hormone clinics covering all aspects of women's and trans health, working closely with local groups. We also run outreach clinics for refugees.

We have a vibrant and diverse team of over 100 colleagues. From healthcare assistants, pharmacy and reception teams to GPs and partners, we work **Together - Putting people, community and creativity at the heart of healthcare.**

We take pride in our work and believe we make a difference to patients and practices.

If you'd like to join a team that's as driven as they are kind, focused on a shared mission and values, we'd love to hear from you.

At WellBN we take equal opportunities seriously. We welcome people of all backgrounds, gender identities, races, religions, national origins, sexual orientations, ability levels and ages.

If you need adjustments at any stage of the recruitment process, just let us know and we'll do our best to help.

**Job Types**: Full-time, Permanent

Pay: £11.55 per hour

Expected hours: 30 - 37.5 per week

**Benefits**:

- Additional leave
- Casual dress
- Company events
- Company pension
- Sick pay

Schedule:

- Day shift
- Flexitime
- Monday to Friday
- No weekends

Work Location: In person

Reference ID: Reception Team Lead

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