Plots Reservation and Administrative Assistant

5 months ago

Bristol, United Kingdom Osborne Clarke Full time

Our Bristol Office's Projects, Real Estate and Finance (PREF) group has an opportunity for a full-time Administrative Assistant to work within the Real Estate team providing administrative support to the Plots Conveyancing team on a daily basis.

The role fulfils an integral part of the conveyancing output of the Plots Team which service multiple major house builders.

This role is a full time, permanent position, with working hours of 9.00am - 5.00pm (with flexibility to meet deadlines as required) and will be based out of our Bristol office.

**About Us**

Osborne Clarke is a future-focused international legal practice with over 330 Partners and more than 1,260 talented lawyers in 25 offices around the world*. Our three-dimensional approach to client service combines legal expertise, in-depth understanding of our clients and the sectors they operate in, together with insight into the global issues that are transforming the landscape of how we live, work and do business: Decarbonisation, Digitalisation and Urban Dynamics. Looking around corners to help our clients solve legal and business challenges, big and small, and harness the opportunities of change - together we'll be ready for what's next.

We love working closely with our clients on new deals, products and solutions which will transform their businesses, markets and even sectors. And our unique approachable culture is not an added extra, it's fundamental to our success.

**Key Responsibilities**
- Work collaboratively to record and process all plot sale reservations received from developer clients in line with KPIs.
- Ensure that plot sale reservation forms are processed quickly and efficiently through our case management system.
- Responsible for sending out initial letters, sale contracts and accompanying documentation adhering to OC standards of accuracy and presentation.
- Liaise with sales consultants of developer clients regarding the receipt/content of relevant forms and highlighting any persistent issues so that CRMs can resolve with their client contacts.
- Adhere to agreed client processes and risk and compliance guidance.
- Deal with enquiries from developer clients, buyers' solicitors and colleagues, and ensuring effective transfer of information.
- Maintain, amend and format standard and matter documentation, in both hard copy and electronic files, to ensure information is always up to date.
- Provide administrative support to the plot sales team according to operational demands.

**We are looking for**
- An active team player who will support the wider team to maintain outstanding client service.
- Excellent IT skills (Microsoft Word, Excel, Outlook).
- Effective time management skills with the ability to organise and prioritise workload.
- Strong attention to detail with the ability to identify errors.
- Can work successfully as part of a team with a willingness to share/receive feedback.
- Excellent written and verbal communication skills are essential.
- Ability to work under pressure and be proactive to ensure deadlines and targets are met.
- A flexible and adaptable approach to working, to fit with the needs of the team and our clients.

**Salary And Benefits**

We offer competitive salaries and generous benefits.

**For more information or to apply**

Being an inclusive employer is important to us and we are committed to ensuring every applicant's recruitment experience is free from unnecessary barriers. If you have a dis/ability+, to include physical disability, hidden disability, long-term health condition or neurodivergence and meet with requirements listed in this job advert, we would be delighted to offer you a guaranteed interview.

No agencies please.

Services in India are provided by a relationship firm

At Osborne Clarke we value difference and encourage applicants from all social backgrounds, ethnicities, disabilities, gender identities, and sexual or romantic orientations. We want everyone to feel that OC is a place where you can be yourself and where you belong, and our range of interest groups and diversity networks - not to mention our great teams - are a part of making that a reality.

We support working families via a range of family and caring friendly policies and will accommodate flexible working where we can. We value the health and wellbeing of our people: for example, we're signatories to the Mindful Business Charter, have an active network of mental health champions and offer free initiatives and flexible benefits to all our people.

Being an inclusive employer is important to us. We have made a number of external commitments such as the Race Fairness Commitment and Women in Law Pledge, and are working with organisations like Stonewall to become a more inclusive employer.

Osborne Clarke is a Living Wage Employer, so we're committed to paying everybody in our business enough to live on and to enable them to save for the future.

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