Facilities Manager

3 weeks ago

London, United Kingdom Frontier Economics Full time

**Facilities Manager (Europe)**
Location: London
Contract: Full time, Permanent

**Salary**: Highly competitive plus bonus
Benefits:Flexible working28 days holiday allowance plus option to purchase an additional 10 daysEmployee Assistance ProgrammePension schemePrivate health insurance and dental plan (policy also includes leisure travel insurance)Life InsuranceCycle to work schemeSeason Ticket LoanIncome Protection InsuranceFlu vaccinationsLeave for charitable activitiesIndependent Financial AdviserVision Care Mentoring and coachingLearning and Development opportunitiesCausal dress codeWellness roomFree fruitMatched fund-raising

Frontier Economics is an economics consultancy that tackles the big questions facing governments, businesses and society. We help our clients to analyse and understand their markets and to formulate strategies based on sound economics. The methods and models we use are often complex, but our advice is always succinct, clear and honest.

We are seeking an experienced and highly motivated Facilities Manager to join our Facilities team. You will play a crucial role in overseeing the operations and maintenance of our facilities across our European offices. We are dedicated to providing a modern and inspiring workplace experience for our employees, and we are looking for a talented professional who can ensure efficient processes and great service across the firm.

In this dynamic role, you will be responsible for managing various aspects of our facilities, from regular maintenance, safety, sustainability and vendor management to project managing refurbishment and fit-out projects. You will collaborate with cross-functional teams to identify and address facility-related needs, implement best practices, and develop strategies for optimising facility operations.

**Responsibilities**:
Reporting to the Director of Facilities, you will be responsible for services across our main London location and smaller European offices to ensure the development and ongoing management of our workplaces.

You will lead a team of dedicated, dynamic and experienced professionals with a variety of skill sets across three sub-remits: Facilities, Reception and Hospitality. You will guide the team on all day-to-day activities to ensure statutory compliance, and best practice in relation to maintenance, repair and health & safety and maximise operational delivery.

You will be responsible for service quality, helpdesk task resolution, contract services, and active monitoring and analysis of all activities; and work closely with the Director of Facilities to implement a culture of continuous improvement and assist in the preparation of annual business plans, management of budgets, supplier procurement and asset management.

Although this role will be based in our London office, there is a strong focus on our European offices and regular international travel is expected.

**What You'll Bring**

Possessing excellent leadership skills, you will be confident in managing a team of facility professionals and coordinating with external vendors. Additionally, effective communication and problem-solving abilities are crucial in this role, as you will interact with various stakeholders to address facility-related issues and implement improvements.

**Essential criteria**:
Relevant Facilities Management experience including managing different properties across multiple locations.
IOSH or NEBOSH qualification
Fluency in English and German (with other European languages specifically Spanish and French desirable).
Very good knowledge of MS Office 365
Tech-savy and ready to embrace modern building technology, and new audio-visual, room booking, and visitor booking systems
Exceptional communication skills and stakeholder management.
A collaborative working style and ability to remain calm even when under pressure.
Experience of people management including managing and leading successful teams.
A hands-on approach to ensure that matters are dealt with efficiently and effectively.
Flexibility

**What we offer**

In addition to a stimulating and varied role, we offer numerous benefits to support you inside and outside of work. All employees have access to numerous Learning & Development opportunities including ongoing Career Development Reviews with the support of an allocated Mentor..

Frontier is entirely owned by its employees. As Shareholders, we encourage everyone to put forward their views. Not only do we influence how the company is run but we choose to distribute as much of our profits as is prudently possible through bonuses. In addition we offer a highly rewarding salary.

You may have experience of the following: Head of Facilities, Health and Safety, H&S, Facility Manager, Facilities Management, Continuous Improvement, Building Management, Estates Manager, Site Management, etc.

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