Host/hostess

6 months ago


Leeds, United Kingdom The Cut & Craft Leeds Full time

The Cut & Craft is a premium casual dining restaurant. Our Leeds City Centre site is a stunning restaurant located on King Edwards Street.

You’ll be joining a team of guest obsessed individuals with a true passion for all things hospitality. The Cut & Craft promises to deliver the best experience with our full fresh food concept, hand crafted cocktails, local craft beers and extensive wine menu.

A Cut & Craft host is usually the first and last point of contact to the guest and vital in creating that first and never-ending last impression.

Hosts should be welcoming, friendly and helpful. Hosts are required to champion the booking system and the The Cut & Craft service criteria. The purpose of the role is greeting guests, deal with enquiries, answering telephones and take bookings both face to face and over the telephone.

**Department**
Front of House

**Line Manager & Key Relationships**
Restaurant Manager, Guest Experience Manager, General Manager

**Day & Work Patterns**
Varied shifts including evening and weekends dependent on business needs.

**Key Competencies**
Presentation, Communication Skills, Excellent Telephone Manner, Friendly and Attentive.

**Qualifications**
N/A.

**Hours**:
Full time position available.

**AREAS OF RESPONSIBILITY**

**Answering Telephones**

Answering telephones to the company standard, being friendly, polite and helpful.

**Taking and Handling Reservations/ Enquiries**

Hosts will be fully trained on how to use the booking system. You will be expected to make reservations and answer guest enquiries in relation to bookings.

**Assist the Guest Experience Manager**

You will often be required to assist the Guest Experience Manager (GEM) in any upcoming events / pop-ups.

**Assistance in the Restaurant during service**

Assisting servers and management staff during peak business hours such as helping to relay and set tables.

**Champion Service for The Cut & Craft**

Hosts are often the first and last encounter a guest has with our brand. Its therefore vital that all hosts champion Cut & Craft Service and are always presentable, genuine and friendly.

**Why The Cut & Craft?**

As a member of the team at The Cut & Craft you will join a team of passionate, guest obsessed and like-minded individuals who all share the same passion for hospitality, elevated service and a never-ending desire to succeed.

Industry leading pay

Christmas Incentives and monetary bonuses (We pay extra per hour over the festive period)

Write your own rota. You tell us when you’re available and we’ll schedule the shifts. You’ll always have a minimum of 2 weeks advanced rotas so you can plan the rest of your life.

Guaranteed Birthday and the following day off work. We love to celebrate so expect a gift from us too

Discounts at high street retailers

Social events, outings and an annual business ball like no other

Access to our training hub with an array of courses so you can advance your knowledge and passion

Closed Christmas and New Year’s Day

Staff Discounts

In house incentives with the potential of cash bonuses

Opportunity for career progression - 90% of our teams have been promoted within.

**Job Types**: Full-time, Part-time

**Salary**: Up to £12.00 per hour

**Benefits**:

- Company events
- Company pension
- Discounted or free food
- Employee discount
- Flexitime

Schedule:

- Day shift
- Flexitime
- Night shift
- Weekend availability

Application question(s):

- Do you have a year of hosting experience?
- Have you got Open table knowledge?

Work Location: In person


  • Ward Host/hostess

    5 months ago


    Leeds, United Kingdom Sodexo Full time

    Job Introduction As a **Ward Host/Hostess** at Sodexo in **Leeds Nuffield Hospital 2 Leighton Street LS1 3EB**, You are critical to ensuring that we provide excellent all-around service for our patents. Your daily interaction with patients on the ward, helps to alleviate some of the stress that is often associated with hospitalisation. Join Sodexo and be...

  • Host/hostess

    6 months ago


    Leeds, United Kingdom Estabulo Rodizio Bar & Grill Full time

    At Estabulo we prepare all of our dishes in an authentic manner to give you the true taste of Brazilian Rodizio. Estabulo honours the Brazilian Gaucho’s traditional method of cooking, this involves taking the most delicious and flavoursome cuts of meat, which are then skewered and cooked slowly on open flames. This method of cooking also means that all...

  • Host/hostess

    6 months ago


    Leeds, United Kingdom Wendys ® Powered by SQUARE BURGERS LTD Full time

    Wendy’s is hiring a Host/Hostess to join the team: You are responsible for: - Ensuring and providing flawless, upscale, professional and quality guest service experiences - Analysing customer feedback and providing strategic direction to continuously improve overall rating - Responding to guests needs and anticipating their unstated ones **What you bring...


  • Leeds, United Kingdom Pinnacle Beer & Gin Hall Full time

    **Part Time Host/Hostess** Hello all, I am delighted and very excited to be recruiting for a Host/Hostess to join our team at Pinnacle Beer & Gin Hall, Leeds. As part of Concept Taverns, this is one of twelve venues across Yorkshire with an ever growing reputation for the best place for sports viewings, pool tables, interactive darts, other gaming...

  • Host/hostess

    5 months ago


    Leeds, United Kingdom The Cut & Craft Leeds Full time

    The Cut & Craft is a premium casual dining restaurant. Our Leeds City Centre site is a stunning restaurant located on King Edwards Street. You’ll be joining a team of guest obsessed individuals with a true passion for all things hospitality. The Cut & Craft promises to deliver the best experience with our full fresh food concept, hand crafted cocktails,...

  • Host/hostess

    6 months ago


    Leeds, United Kingdom The Cut & Craft Leeds Full time

    The Cut & Craft is a premium casual dining restaurant. Our Leeds City Centre site is a stunning restaurant located in the heart of the City. You’ll be joining a team of guest obsessed individuals with a true passion for all things hospitality. The Cut & Craft promises to deliver the best experience with our full fresh food concept, hand crafted cocktails,...

  • Host/hostess

    6 months ago


    Leeds, United Kingdom The Cut & Craft Leeds Full time

    The Cut & Craft is a premium casual dining restaurant. Our Leeds City Centre site is a stunning restaurant located in the heart of the City. You’ll be joining a team of guest obsessed individuals with a true passion for all things hospitality. The Cut & Craft promises to deliver the best experience with our full fresh food concept, hand crafted cocktails,...

  • Head Host/hostess

    5 months ago


    Leeds, United Kingdom The Cut & Craft Leeds Full time

    The Cut & Craft is a premium casual dining restaurant. With an already established booming site in York City Centre and expanding in Manchester in the upcoming months. We also have our sister Lucia sites located in York and Beverley. We are looking to hire a Head Host for our beautiful Leeds venue! You’ll be joining a team of guest obsessed individuals...


  • Leeds, United Kingdom Hesketh James Recruitment Full time

    **Receptionist / Host - Co-Working Space** **Location: Leeds** **Salary Package: Up to £25,000** **Monday to Friday - Daytime hours & No weekends!** We are recruiting for an exceptional Receptionist/Host to join an impressive co-working operation in Leeds. This is a varied and exciting role where you will act as the face of the business to members and...

  • Host/hostess

    6 months ago


    Leeds, United Kingdom Tattu Leeds Full time

    Tattu is a modern, luxury, and captivating restaurant brand that connects with guests by taking them on a unique customer journey. Leading the way in brand identity, over the past four years we have built an international following through our dramatic interiors, specialist cuisine, and young, fresh service style This is an amazing opportunity to be a part...

  • Receptionist / Host

    6 months ago


    Leeds, United Kingdom Crafthouse Full time

    **The Role**:Receptionist/Host/Hostess **The Restaurant: Crafthouse and Angelica** **The Location: Leeds** **The Salary**:Up to £13 per hour **Why work for us**: - Top rate industry leading pay - Discount in all of our restaurants - 40% off all day, every day - Exclusive discounts and cashback options at a range of retailers and cinema tickets at great...


  • Leeds, United Kingdom Angelica Full time

    **The Role**:Part Time Receptionist/Host/Hostess **The Restaurant**:Angelica **The Location**:Leeds **The Salary**: **Why work for us**: Our industry leading benefits have you covered! - **Industry leading pay**: We value your expertise and dedication. - **Dine with style**: Enjoy a lavish **50% discount** at all our restaurants, all day, every day. -...


  • Leeds, United Kingdom Compass Group Full time

    As a Hospitality Supervisor, you will play a key role in ensuring the smooth operation of our hospitality services. You will be responsible for overseeing and coordinating the daily activities of our front-of-house team, maintaining high standards of service, and contributing to the overall success of our service. This role could lead to progression in to...

  • Floor/bar Staff

    5 months ago


    Leeds, United Kingdom Billions lounge Full time

    Billions is a shisha lounge in Leeds. We are professional, agile, and our goal is to provide quality customer service to our customers. Job Description: We are seeking enthusiastic and customer-oriented individuals to join our team as Waiters/Waitresses at our lounge. As a Waiter/Waitress, you will play a vital role in ensuring a seamless dining experience...


  • Leeds, United Kingdom The Cat's Pyjamas Full time

    Overview: We are seeking a highly motivated and experienced Front of House Manager to join our team. As the Front of House Manager, you will be responsible for overseeing all aspects of the restaurant's front of house operations. This includes supervising the staff, ensuring excellent customer service, and maintaining a clean and welcoming environment. If...