Pharmacy Contact Centre Assistant
4 months ago
Remedi Solutions is a new and rapidly growing business based in Runcorn. We are an automated pharmacy that specialises in supplying medication, and support to Care Homes.
We have an exciting opportunity for the right individuals to join our growing team. We offer training opportunities to further your career within our Support Services.
The work requires concentration, accuracy, and attention to detail. Previous experience is not essential as training will be given.
**Responsibilities**:
- Answering phone calls and providing support to care homes
- complaint handling, ensuring queries are dealt with in a professional manner.
- Create and update patient medication records.
- Supporting the pharmacy, care home partners & patients
- Liaison between care homes and GP practices.
- Order and distribute equipment and supplies to care homes.
**Full Time**: Average**:39.5** hours per week:
Please complete the Indeed Assessments as requested.
**Job Types**: Part-time, Permanent
**Salary**: £10.20-£11.50 per hour
**Benefits**:
- Bereavement leave
- Casual dress
- Company events
- Company pension
- Employee discount
- Free parking
- Health & wellbeing programme
- On-site parking
- Sick pay
- Store discount
Schedule:
- Day shift
- Monday to Friday
- Overtime
- Weekend availability
Work Location: In person
Reference ID: 007
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