Credit Controller

2 days ago


Sale, United Kingdom Xenia Estates Full time

This company, together with their well-known property group, specialise in property development, property lettings and property management - operating throughout the UK.

They are seeking a Credit Controller who has experience of handling service charge demands and arrears collection, and an understanding of leasehold management, with an awareness of compliance regulations. A strong focus on customer service is required.

**Job Description**:
To be responsible for issuing service charge demands, liaising with leaseholders on a day to day basis, chasing payment of service charges and updating the accounts system.

Job Role:

- Raise service charge demands with the appropriate accompanying documentation.
- Chase payment of service charges.
- Investigating accounts to ensure payments have been set up in order to settle the account in full by the end of the charge period.
- Allocate payments correctly to the correct charge.
- Keep key notes on all communication & agreements made.
- Provide general office support as required.

Desired skill:

- Knowledge of a Property management system,:

- Propman, ECS Qube or similar

Key Skills:

- Well organised with a high level of attention to detail.
- Able to self-manage, multi-task and prioritise workload.
- Proficient in all Microsoft programmes including MS Word, PowerPoint, Excel and Outlook.
- Able to communicate proficiently and professionally both in writing and orally.
- Able to work as part of a team but equally comfortable working alone.
- Flexible in approach.
- Customer Service focus or experience, ideally in a Credit Control or Arrears chasing role.
- Applies discretion and confidentiality in all matters.
- Excellent relationship building skills, both internally and externally, at all levels

What we Offer:

- Competitive salary
- Company Pension
- Birthday holiday
- Socials and Free drinks on pay day
- 22 days holiday + bank holidays

**Job Types**: Full-time, Permanent

**Salary**: £23,000.00-£28,000.00 per year

**Benefits**:

- Company events
- Company pension

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Supplemental pay types:

- Commission pay

**Experience**:

- credit control: 2 years (preferred)

Work Location: One location


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