Part Time Call Centre Advisor

3 weeks ago


Poole, United Kingdom Hendy Group Full time

We are looking for a Call Centre Advisor to join our team based at Poole.

**Part Time Working Hours**:
Mondays & Saturdays (8am-5pm) 1 hour lunch break.

**The Opportunity**:
Working alongside an experience service department, this stimulating role will require you to manage all customer enquiries and bookings confidently and courteously over the phone and online, quickly assessing their needs and responding to any queries. With a friendly and professional approach, you will have excellent organisational skills to promptly and accurately arrange MOT, service and repair bookings whilst delivering a high level of customer service.

**The Rewards**:
As well as a competitive salary, we offer a structured career with the opportunity for personal development and training within our rewarding environment. In addition, you can expect the following benefits:

- Bespoke induction and learning programme and comprehensive ongoing training throughout your career;
- Enhanced family leave benefit.
- Life Insurance;
- Opportunity to join the company pension scheme;
- 23 days holiday (plus bank holidays), increasing with length of service;
- Discounts on new vehicle, used vehicle, service and parts purchases;
- Various perks and discounts with high street and online retailers and services.

**About You**:

- Excellent telephonist manner, along with the ability to communicate in an engaging and friendly manner;
- Confidence to talk to customers over the phone and through Web Chat to quickly understand their individual requirements;
- Previous experience in a target driven sales environment, telesales, or a call centre/customer service department (preferable);
- Accurate data input, good attention to detail and experience of managing your own workload;
- Knowledge of how to upsell and overcome objections whilst having a highly customer focused attitude; and
- Good IT skills with experience of Microsoft Office.

**The Company**:
Hendy Group is a family-run business with over 40 dealerships, which cover in excess of 75 franchise locations throughout the South Coast. At Hendy, we aim to deliver a premium experience as we have done for more than 160 years, all in an effort to achieve our vision of delivery 100% customer and colleague satisfaction; our forward-thinking, progressive outlook perfectly complements our values, with honesty, quality, care and customer service at the heart of the company, as they have been since 1859.


  • Call Centre Advisor

    4 days ago


    Poole, United Kingdom Hendy Group Full time

    We are looking for a Call Centre Advisor to join our team based at Hendy Poole. **The Opportunity**: Working alongside an experience service department, this stimulating role will require you to manage all customer enquiries and bookings confidently and courteously over the phone and online, quickly assessing their needs and responding to any queries. With...

  • Call Centre Agent

    7 days ago


    Poole, United Kingdom Message Direct Full time

    We want to hear from people who are passionate to deliver a world-class experience for our clients and their callers. **Benefits for Call Centre Agent**: - A wonderful working environment in the office - An energetic and highly professional team - A rewarding day, full of varied caller experiences - Ability to work from home when fully competent in the...

  • Call Handler

    4 weeks ago


    Poole, United Kingdom Shore Medical Group Full time

    Shore Medical is a GP Super Partnership with 6 practices across Poole and Bournemouth. We aspire to offer exceptional care to our 58,000 patients and are innovative in our approach to developing new teams and pathways to ever improve how general practice is delivered. We have a friendly and supportive team of more than 200 staff, with over 40 GP’s,...


  • Poole, United Kingdom Accord Resourcing Ltd Full time

    HGV Senior Parts Advisor needed Poole Our client, a family-run truck sales and servicing company , is seeking for a Senior Parts Advisor to join the team. The ideal candidate will be a key member of our operation and will be involved in duties such as over the counter customer parts sales both in person and on the telephone. Role: HGV Senior Parts...

  • Call Handler

    4 weeks ago


    Poole, United Kingdom Shore Medical Group Full time

    Shore Medical is a GP Super Partnership with 6 practices across Poole and Bournemouth. We aspire to offer exceptional care to our 58,000 patients and are innovative in our approach to developing new teams and pathways to ever improve how general practice is delivered. We have a friendly and supportive team of more than 200 staff, with over 40 GP’s,...


  • Poole, United Kingdom Accord Resourcing Ltd Full time

    HGV Senior Parts Advisor neededPooleOur client, a family-run truck sales and servicing company , is seeking for a Senior Parts Advisor to join the team.The ideal candidate will be a key member of our operation and will be involved in duties such as over the counter customer parts sales both in person and on the telephone.Role: HGV Senior Parts AdvisorHours:...

  • Senior Parts Advisor

    22 hours ago


    Poole, United Kingdom Purely Recruitment Solutions Full time

    Senior Parts Advisor Permanent Full-Time - Monday to Friday, 8.00am to 6.00pm. Flexibility within the role is essential to meet the needs of the business so hours could be 7.00am to 5.00pm with ½ an hour unpaid lunch. Every third Saturday 8.00am to 12noon. Salary Dependent on Experience Poole We are currently assisting our client in recruiting a...


  • Poole, United Kingdom Accord Resourcing Ltd Full time

    HGV Senior Parts Advisor neededPooleOur client, a family-run truck sales and servicing company , is seeking for a Senior Parts Advisor to join the team.The ideal candidate will be a key member of our operation and will be involved in duties such as over the counter customer parts sales both in person and on the telephone.Role: HGV Senior Parts AdvisorHours:...

  • Senior Parts Advisor

    15 hours ago


    Poole, United Kingdom Purely Recruitment Solutions Full time

    Senior Parts AdvisorPermanentFull-Time - Monday to Friday, 8.00am to 6.00pm.Flexibility within the role is essential to meet the needs of the business so hours could be 7.00am to 5.00pm with ½ an hour unpaid lunch. Every third Saturday 8.00am to 12noon.Salary Dependent on ExperiencePooleWe are currently assisting our client in recruiting a Senior Parts...


  • Poole, United Kingdom Accord Resourcing Ltd Full time

    HGV Senior Parts Advisor needed Poole Our client, a family-run truck sales and servicing company , is seeking for a Senior Parts Advisor to join the team. The ideal candidate will be a key member of our operation and will be involved in duties such as over the counter customer parts sales both in person and on the telephone. Role: HGV Senior Parts Advisor...


  • Poole, Poole, United Kingdom Accord Resourcing Ltd Full time

    HGV Senior Parts Advisor needed Poole Our client, a family-run truck sales and servicing company , is seeking for a Senior Parts Advisor to join the team. The ideal candidate will be a key member of our operation and will be involved in duties such as over the counter customer parts sales both in person and on the telephone. Role: HGV Senior Parts Advisor...

  • Parts Advisor

    6 days ago


    Poole, United Kingdom Hendy Group Full time

    We have an exciting opportunity for Parts Advisors to join our friendly and hardworking team at several of our locations including Poole, Bournemouth & Ferndown. This role will offer variation whilst also giving you the opportunity to provide exceptional customer experience within a sales environment. **The Opportunity**: As a Parts Advisor you will: - Be...

  • Parts Advisor

    3 weeks ago


    Poole, United Kingdom Hendy Group Full time

    We have an exciting opportunity for an experieced Parts Advisor to join our friendly and hardworking team at Poole Renault. This role will offer variation whilst also giving you the opportunity to provide exceptional customer experience within a sales environment. **The Opportunity**: As a Parts Advisor you will: - Be key in delivering our customer...


  • Poole, United Kingdom Care South Full time

    **About The Role**: We have an exciting opportunity for a motivated team player to join our small but busy Learning & Development team as an Administrator. - Permanent position - 30 hours per week - Monday to Friday - 11am to 5pm - Location: Poole - Competitive salary and benefits Working with our Learning & Development team no day is the same, but you will...


  • Poole, Dorset, United Kingdom Hondaapprenticeships Full time

    Horizon Honda, 397-399 Ringwood Road, Parkstone, Poole, Dorset, BH12 4LT As an Apprentice Parts Advisor you will provide essential support and customer service to your customers both internal and external to your Dealership. This role would be ideal for anyone who has a passion for Honda, its products and wants a career in a fast paced, customer focussed...


  • Poole, Dorset, United Kingdom Accord Resourcing Ltd Full time

    HGV Senior Parts Advisor needed Our client, a family-run truck sales and servicing company , is seeking for a Senior Parts Advisor to join the team. The ideal candidate will be a key member of our operation and will be involved in duties such as over the counter customer parts sales both in person and on the telephone. Role: HGV Senior Parts Advisor ...


  • Poole, United Kingdom Purely Recruitment Solutions Full time

    Senior Parts AdvisorPermanentFull-Time - Monday to Friday, 8.00am to 6.00pm.Flexibility within the role is essential to meet the needs of the business so hours could be 7.00am to 5.00pm with ½ an hour unpaid lunch. Every third Saturday 8.00am to 12noon.Salary Dependent on ExperiencePooleWe are currently assisting our client in recruiting a Senior Parts...


  • Poole, Dorset, United Kingdom Accord Resourcing Ltd Full time

    HGV Senior Parts Advisor needed Poole Our client, a family-run truck sales and servicing company , is seeking for a Senior Parts Advisor to join the team. The ideal candidate will be a key member of our operation and will be involved in duties such as over the counter customer parts sales both in person and on the telephone. Role: HGV Senior Parts...

  • Solderer

    15 hours ago


    Poole, United Kingdom City Centre Recruitment Full time

    Salary: £12.50 - 14.00 per hour + . Reference: SLD1504 City Centre Recruitment are currently looking for experienced solderers to join our team in Poole. Duties to include: Basic electrical assembly Soldering & looming Preparing cables Using hand tools Experience with through hole soldering desired This is a temporary-permanent position Hourly...


  • Poole, United Kingdom City Centre Recruitment Full time

    COME AND JOIN ONE OF THE SOUTH’S LEADING AGENCIES IN THE SUPPLY OF INDUSTRIAL, ENGINEERING AND DRIVING STAFF!!An exciting opportunity has arisen for a Furniture Installation Operative to join our prestigious Installation company.Duties will include:Installing office furniture on sitesAdhere to strict health and Safety ProceduresThe successful candidate...