Customer Service Advisor

3 weeks ago


Sutton, United Kingdom Page Personnel Secretarial & Business Support Full time

Working closely in a team dynamic, you will be responsible for supporting the customer service department with a variety of queries and acting at the first point of contact. This is a varied role which requires good organisation skills in addition to theability to multi task.

**Client Details**

This is an extremely exciting time for my client's business as they have secured new expansion plans due to growth across the business and its potential in the next 6 months. They have a hugely supportive working environment and provide full training.

**Description**

The main duties of the role will include:

- First point of contact for all incoming queries and dealing with clients in a professional manner.
- Processing claims and recording all information onto the CRM system.
- Updating client profiles and discussing processes so they are aware.
- Contacting lender to advise on updates.
- Sales administration.

**Profile**

Excellent communication skills both written and verbal

Attention to detail

Team player

Ability to work well under pressure

**Job Offer**

Immediate start

Supportive working environment

Full training provided



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