Customer Service Advisor
3 weeks ago
Working closely in a team dynamic, you will be responsible for supporting the customer service department with a variety of queries and acting at the first point of contact. This is a varied role which requires good organisation skills in addition to theability to multi task.
**Client Details**
This is an extremely exciting time for my client's business as they have secured new expansion plans due to growth across the business and its potential in the next 6 months. They have a hugely supportive working environment and provide full training.
**Description**
The main duties of the role will include:
- First point of contact for all incoming queries and dealing with clients in a professional manner.
- Processing claims and recording all information onto the CRM system.
- Updating client profiles and discussing processes so they are aware.
- Contacting lender to advise on updates.
- Sales administration.
**Profile**
Excellent communication skills both written and verbal
Attention to detail
Team player
Ability to work well under pressure
**Job Offer**
Immediate start
Supportive working environment
Full training provided
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