Customer Service/administration

2 weeks ago


Bury St Edmunds, United Kingdom Build Aviator Full time

**The Role**
This role is working with Build Aviator part of the STARK Group. We are a leading building materials distributor in Northern Europe. We connect suppliers of heavy building materials with the professional craftsmen who build, renovate, and maintain the cities of tomorrow.

At STARK Group, we have a strong culture that is built on passionate and dedicated people who thrive in taking responsibility and challenging status quo. We are convinced that our continued success relies on the diverse skills, experiences, and backgrounds that our employees bring to their everyday work.

The value of equal opportunity is embedded in the way we do business and retain talent group wide. In our commitment to diversity, we welcome everyone with respect and an open mind.

We’d love to hear from you, hit apply And a member of our Internal Recruitment team will be in contact with you.

We are looking for a **Customer Service Administrator** to join our busy team at **Build Aviator in Bury St Edmunds**. At Build Aviator, our values are what makes our team, so if you are looking for a long-term career opportunity with great prospects then read on

**Is this role right for me?**

First and foremost, we always want to recruit great people that really understand our values and ways of working.
- Essential_
- Confident in working in a customer service environment
- Good written and verbal communication skills
- Confident in Microsoft office particularly Excel, MS Word, Outlook
- Excellent telephone manner
- Able to manage own workload and work to tight deadlines and prioritise demands
- A great team player
- Professional, positive, friendly and helpful
- Good literacy and numeracy skills
- Desirable_
- Previous experience within an administrative role would be advantageous
- An IT qualification is also desirable
- Knowledge of the building trade is advantageous
- Previous experience using a Customer Database
- Please note; this is a Full Time position working Monday to Friday, 8am to 5pm in our offices in Bury St Edmunds._

**What will I be doing in the role?**

The role will consist of providing telephone customer support, routine administrative tasks, for branches and customers (public & trade) on the use of **Build Aviator** for their building projects. You will also monitor customer accounts where required.
- Perform admin duties including updating databases / spreadsheets, notes and records on our in-house systems
- Speak to customers; gain reviews, upgrade customers, introduce new services / products
- Process payments

**Job Types**: Full-time, Permanent

**Benefits**:

- Flexitime

Schedule:

- Flexitime
- Monday to Friday

Supplemental pay types:

- Bonus scheme

Ability to commute/relocate:

- Bury St. Edmunds, IP32 7AR: reliably commute or plan to relocate before starting work (required)

Work Location: One location

Reference ID: STK00173

Flextime



  • Bury St. Edmunds, United Kingdom GerrardWhite Full time

    Do you have a passion for delivering excellent service? Are you looking to get into your first office role or looking for a career in Insurance? I have a fantastic opportunity available in Bury St Edmunds, to work with one of the largest insurance groups in the UK! As a **Customer Service Administrator**you will be responsible for looking after a number...


  • Bury St. Edmunds, United Kingdom Saint-Gobain Full time

    We are looking for a **Customer Service Administrator** to join our busy team at **Build Aviator in Bury St Edmunds**. At Build Aviator, our work ethic and values are what makes our team stand out from the crowd. We are passionate about helping our customers; by building relationships with them, and ensuring they always receive the highest quality of service...


  • Bury St. Edmunds, United Kingdom Driver Hire Bury St Edmunds Full time

    Your local Driver Hire office has an immediate opening for our client based in Bury St Edmunds who is looking for a Customer Service Administrator **Contract Type**: Ongoing full time **The Role**: - Handle incoming customer calls & enquiries in a professional and timely manner - Operate internal Operations system to log, book, track and follow customer...


  • Bury St Edmunds, United Kingdom GAP Group LTD Full time

    Our team is the best in the industry - is it time for you to join us?The Role:GAP Pump Services provide advice, servicing, maintenance and repair for dewatering and sewerage pump applications including a large range of hoses, settlement tanks and water processing solutions.As the first point of contact for our depots, the Customer Service Administrator plays...


  • Bury St. Edmunds, United Kingdom Polkadotfrog Full time

    the role. This position is all about communication, a great opportunity to join the Scheduling team as the Customer Service Administrator at the companies head office just outside Bury St Edmunds where you will be scheduling the diary of work for the Engineers. Liaisingwith customers and tenants to book the engineers appointments, keeping accurate records on...


  • Bury St. Edmunds, United Kingdom Polkadotfrog Full time

    **the role.** This position is all about communication, a great opportunity to join the Scheduling team as the Customer Service Administrator at the companies’ head office just outside Bury St Edmunds where you will be scheduling the diary of work for the Engineers. Liaisingwith customers and tenants to book the engineers appointments, keeping accurate...


  • Bury St. Edmunds, United Kingdom Precision Marketing Group Full time

    **Part time hours (2-3 days per week), sharing the role within the existing team** Precision is an exciting place to work, and we currently have an opportunity for an ambitious individual with a passion for customer service, to join our team. The role is based in our Healthcare ecommerce team, where you will provide excellent customer service to clients...

  • Administrator

    7 days ago


    Bury St. Edmunds, United Kingdom Hales Group Ltd Full time

    **Administrator** **Bury St Edmunds** **Monday to Friday** **Salary DOE** **Main duties**: - Acting as first point of contact for all customers - Handling and sorting any post received - Liaising with third parties and colleagues where necessary - Dealing with any queries and providing excellent customer service - General administration duties such as...


  • Bury St Edmunds, Suffolk, United Kingdom Adecco UK LTD Full time

    Office and Secretarial - Sales Administrator Sales/Customer Service Administrator - Bury St Edmunds - £25-£28k (DOE) We are currently seeking a Sales/Customer Service Administrator on behalf of our Bury St Edmunds based client. This role is perfect for a customer orientated individual, that is looking to be a part of a growing organisation with...


  • Bury St. Edmunds, United Kingdom First Recruitment Services Limited Full time

    **Position**:Customer Service Advisor - **Salary**: £11 per hour - **Location**: Bury St Edmunds - **Hours**:Monday - Friday 8-4 with 1 hour unpaid lunch break. 7 paid hours a day. - Parking available **Duties will include**: - Answering incoming customer calls to resolve issues and enquiries, ensuring customer needs are met in a timely and professional...


  • Bury St. Edmunds, United Kingdom Hales Jobs Full time

    Customer Service £25,000-£30,000 DOE Monday to Friday 9am-5:30pm Permanent Main duties: - Building relationships over the phone - Providing quotations to prospective clients - Managing the client’s expectations throughout service delivery - Building relationships with colleagues / clients with a consultative approach - Securing business from...


  • Bury St. Edmunds, United Kingdom Hales Group Limited Full time

    **Customer Service support assistant - outskirts of Bury St Edmunds - £10.10 per hour - Temp to Perm** Driving/own transport is essential due to the office location. **Daily Duties** - Working within a team - Answering telephone calls and helping with queries - Work within a team to ensure the workload is prioritised - Inputting data into bespoke software...


  • Bury St. Edmunds, United Kingdom East of England Ambulance Service Trust Full time

    A fantastic new vacancy has arisen to join our Operations team at Bury St Edmunds, We are recruiting experienced administrators to support the smooth running of our ambulance stations. In this critical role you will support the Operational Managers with their administration, in order to allow them greater capacity to carry out their broader operational...


  • Bury St. Edmunds, United Kingdom Premier Contract Supplies Full time

    **Internal Sales Administrator / Customer Service Advisor** **, Monday to Friday, 8am - 5pm** **Salary: £25,000 to £26,0000 per annum** Premier Contract Supplies are suppliers of bathrooms to the new build market, buying products from a large mix of suppliers, helping house builders create a specification and then distributing from one of our seven...


  • St. Albans, United Kingdom Think Specialist Recruitment Full time

    Do you want to work within an exciting industry? Do you have previous experience within a customer service focused role? Think Specialist Recruitment are pleased to be working with a growing organisation based within the St Albans area. This opportunity would suit someone who enjoys delivering a high level of customer service, someone who is happy to work...


  • Bury St Edmunds, United Kingdom Michael Page Full time

    Transport Administrator - leading distribution business - Monday to Friday roleClient DetailsMichael Page Logistics have partnered with a leading distribution business providing niche products and materials along with first class delivery services with depots across the UK in their search for a Transport Administrator. The role is a newly created role, part...


  • Bury St. Edmunds, United Kingdom Marks & Spencer Full time

    **Contract Type: Permanent** **Contacted Hours - 37.5** **Work Pattern: - ** **1 Week Rota** **Sun 9:30-16:00** **Mon 09:00-18:00** **Tue 09:00-18:00** **Wed** **Thurs** **Fri 09:00-18:00** **Sat 10:00-18:00** **Job purpose - Engage customers with a visible presence at the beginning and end of their shopping** **experience in M&S in a welcoming and...


  • Bury St Edmunds, United Kingdom Michael Page Full time

    Transport Administrator - leading distribution business - Monday to Friday role Client Details Michael Page Logistics have partnered with a leading distribution business providing niche products and materials along with first class delivery services with depots across the UK in their search for a Transport Administrator. The role is a newly created role,...


  • Bury, United Kingdom LGC Group Full time

    **Company Description** LGC is an international leader in the extended life sciences sector, with the operating division LGC Standards being the world’s leading manufacturer and distributor of reference materials and proficiency testing schemes. LGC is a global leader in the provision of proficiency testing (PT) services, offering a comprehensive range of...


  • Bury St Edmunds, United Kingdom Michael Page Full time

    Transport Administrator - leading distribution business - Monday to Friday roleClient DetailsMichael Page Logistics have partnered with a leading distribution business providing niche products and materials along with first class delivery services with depots across the UK in their search for a Transport Administrator. The role is a newly created role, part...