Telesales Administrator

6 months ago


Manchester, United Kingdom BHID Group Full time

BHID is now the UKs leading home interiors specialist, and the go-to brand for high end clients who are looking to furnish any area of the home. The business comprises three brands, Neville Johnson Furniture and Stairs, Tom Howley Kitchens and London Door Company and employs in excess of 800 employees.

Tom Howley are looking for an enthusiastic person to join their Telesales team, on a permanent basis.

**Key Responsibilities**:
***
- Input all sales enquiries on to our Data Management system.
- General sales administration and data processing.
- Service incoming and outgoing calls, ensuring queries are directed to the relevant department, as necessary.
- Meet/exceed monthly target levels of productivity and performance, including lead to appointment conversion.
- Occasionally cover reception duties.
- Work closely to company KPIs.
- Be a Team player.
- Be IT literate with experience using Microsoft packages including Outlook.
- Have a Strong attention to detail. Good time keeping and organisational skills.
- Demonstrate very good communication skills.
- Have the ability to quickly learn in-house IT systems.

**Benefits**:
22 days plus bank holidays (rising with service);
- Free parking;
- Contractual pension with salary exchange;
- BHID Connect through our partnership with Reward Gateway, you can save money on everyday spending and make your money go further at up to 770 retailers;
- Wellbeing centre exercise videos, mindfulness tools, nutritional and financial advice;
- Employee Assistance Programme access to 24/7 counselling and support helpline;
- Employee Mortgage Services through our partnership with Charles Cameron we provide access to mortgage advice and education services;
- Healthcare Cashplan - save on your everyday medical, dental, and optical costs via Westfield Health.
- We are constantly reviewing our benefits and have some exciting new initiatives coming soon



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