Counter Assistant

5 months ago


Birmingham, United Kingdom WHSmith Full time

**Counter Assistant - WHSmith -Erdington Post Office**

Contract Type: Permanent

Working hours: 16 hours per week,
working shifts on a rotating rota, full flexibility required Monday to Saturday, working between the hours of 8.30am to 6pm

As a Counter Assistant in one of our Post Office Stores, you’ll provide exceptional customer service to connect people across miles and time, to organise travel money and documents, and to take care of bills and banking. We want our customers and our colleagues to be proud they’re sharing their journeys with us.

**What being a Counter Assistant is all about**:

- Delivering an exceptional customer service to all customers.
- Managing queues and ensuring that customers can access the services they need quickly and simply.
- Meeting high standards of governance and attention to detail.
- Being part of a team and supporting colleagues.

**What our Post Office Stores would love to see**:

- A passion for customers, having an exceptional experience in store.
- Confidence in communicating within the team.
- Motivation to achieve fantastic results and standards.
- Adaptability to meet company requirements and goals.

**How we reward our teams**:
We know you’ll work hard to make WHSmith a success and keep our customers happy, so as well as your salary, pension scheme, paid annual leave and employee discounts, we’ll reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster.

Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial.

**About us**:
WHSmith have occupied our place as the Hub of the High Street and in our customers’ hearts for over 230 years. Our stores work hard to make customer and colleague journeys in life possible, marking the milestones with cards and gifts, providing escape and education with our books, and communication and currency in our Post Office Stores.

WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us.

**Format of Business**
- High Street Store

**Shift Pattern**
- Flexible - Not Including Nights

**Position Type**
- Permanent

**Hours / Week**
- 16:00

**Full Time / Part Time**
- Part Time

**Salary Up To**
- £10.65

**County**
- West Midlands

**Country**
- UK

**Post Code**
- B23 6SA

**Function / Region**
- High Street


  • Counter Assistant

    5 months ago


    Birmingham, United Kingdom Attwood Green Pharmacy Full time

    Job Summary: We are seeking a dedicated and compassionate Counter Assistant to join our team. As a Counter Assistant, you will play a vital role in providing exceptional customer service and support in a pharmacy setting. Your main responsibilities will include dealing with over-the-counter queries and organisating the large retail area of the...

  • Counter Assistant

    3 weeks ago


    Birmingham, Birmingham, United Kingdom WHSmith Full time

    Job Title: Counter AssistantAbout the Role:We are seeking a skilled and enthusiastic Counter Assistant to join our team at WHSmith. As a Counter Assistant, you will be responsible for providing exceptional customer service to our customers, managing queues, and ensuring that customers can access the services they need quickly and simply.Key...

  • Counter Assistant

    3 weeks ago


    Birmingham, Birmingham, United Kingdom WHSmith Full time

    Job Title: Counter AssistantAbout the Role:We are seeking a skilled and enthusiastic Counter Assistant to join our team at WHSmith. As a Counter Assistant, you will be responsible for providing exceptional customer service to our customers, managing queues, and ensuring that customers can access the services they need quickly and simply.Key...

  • Counter Assistant

    4 weeks ago


    Birmingham, Birmingham, United Kingdom WHSmith Full time

    Job Title: Counter AssistantAbout the Role:We are seeking a skilled and enthusiastic Counter Assistant to join our team at WHSmith. As a Counter Assistant, you will be responsible for providing exceptional customer service to our customers, managing queues, and ensuring that customers can access the services they need quickly and simply.Key...

  • Counter Assistant

    4 weeks ago


    Birmingham, Birmingham, United Kingdom WHSmith Full time

    Job Title: Counter AssistantAbout the Role:We are seeking a skilled and enthusiastic Counter Assistant to join our team at WHSmith. As a Counter Assistant, you will be responsible for providing exceptional customer service to our customers, managing queues, and ensuring that customers can access the services they need quickly and simply.Key...

  • Counter Assistant

    3 weeks ago


    Birmingham, Birmingham, United Kingdom WHSmith Full time

    Job Title: Counter AssistantAbout the Role:We are seeking a skilled and enthusiastic Counter Assistant to join our team at WHSmith. As a Counter Assistant, you will be responsible for providing exceptional customer service to our customers, managing queues, and ensuring that customers can access the services they need quickly and simply.Key...

  • Counter Assistant

    3 weeks ago


    Birmingham, Birmingham, United Kingdom WHSmith Full time

    Job Title: Counter AssistantAbout the Role:We are seeking a skilled and enthusiastic Counter Assistant to join our team at WHSmith. As a Counter Assistant, you will be responsible for providing exceptional customer service to our customers, managing queues, and ensuring that customers can access the services they need quickly and simply.Key...

  • Intelligence Trainer

    2 weeks ago


    Birmingham, Birmingham, United Kingdom Counter Terrorism Policing Full time

    Job SummaryAs a key member of the Counter Terrorism Policing WM team, you will play a crucial role in developing and delivering training programs to enhance the skills and knowledge of staff and officers nationally. Your expertise will be instrumental in ensuring operational performance is maintained and developed.Key ResponsibilitiesPlan, design, and...


  • Birmingham, United Kingdom Proactive Solutions Group Ltd Full time

    **Trade Counter Assistant / Warehouse Operative** Trade Counter Assistant / Sales Assistant / Warehouse Operative. A Birmingham based electrical wholesale firm require a Trade Counter Assistant / Sales Assistant / Warehouse Operative to join the team. The Sales Assistant/ Warehouse Operative / Trade Counter will work both on the branch floor as a Sales...

  • Counter Assistant

    4 weeks ago


    Birmingham, United Kingdom WHSmith Full time

    Job Description Counter Assistant – WHSmith – Kings Heath Contract Type: Permanent Working hours: 4 hours a week (Saturdays) with flexibility if needed. As a Counter Assistant in one of our Post Office Stores, you’ll provide exceptional customer service to connect people across miles and time, to organise travel money and documents, and to...

  • Counter Assistant

    5 months ago


    Birmingham, United Kingdom WHSmith Full time

    **Counter Assistant - WHSmith - Erdington** Working hours: 6 hours per week, working shifts on a rotating rota between Monday-Saturday, working between the hours of 8.30am to 6pm As a Counter Assistant in one of our Post Office Stores, you’ll provide exceptional customer service to connect people across miles and time, to organise travel money and...

  • Counter Assistant

    5 months ago


    Birmingham, United Kingdom WHSmith Full time

    **WHSmith Counter Assistant: Erdington** **Part time** Working hours: 12 hours per week, working shifts on a rotating rota, full flexibility required Monday to Saturday, working between the hours of 8.30am to 6pm As a Counter Assistant in one of our Post Office Stores, you’ll provide exceptional customer service to connect people across miles and time,...

  • Counter Assistant

    4 weeks ago


    Birmingham, Birmingham, United Kingdom WHSmith Full time

    About the Role:We are seeking a skilled and enthusiastic Counter Assistant to join our team at WHSmith. As a Counter Assistant, you will be responsible for providing exceptional customer service to our customers, managing queues, and ensuring that customers can access the services they need quickly and simply.Key Responsibilities:Deliver an exceptional...

  • Counter Assistant

    4 weeks ago


    Birmingham, Birmingham, United Kingdom WHSmith Full time

    About the Role:We are seeking a skilled and enthusiastic Counter Assistant to join our team at WHSmith. As a Counter Assistant, you will be responsible for providing exceptional customer service to our customers, managing queues, and ensuring that customers can access the services they need quickly and simply.Key Responsibilities:Deliver an exceptional...

  • Trade Counter

    5 months ago


    Birmingham, United Kingdom Yesss Electrical Full time

    **Trade Counter / Warehouse Assistant based at the Birmingham Branch of this leading electrical wholesaler, offering an excellent basic salary and benefits package (including a competitive bonus scheme).** **The Role of Trade Counter / Warehouse Assistant**: - Serving customers over the Counter - Dealing with customers via the phone - Picking orders from...

  • Counter Lead

    1 month ago


    Birmingham, Birmingham, United Kingdom Too Faced Full time

    Too Faced - Counter Lead - Boots - 15 HoursWe're seeking a talented Counter Lead to join our team at Too Faced, a leading makeup brand known for its fun and inclusive approach to beauty.As a Counter Lead, you'll be responsible for creating a personalized experience for our customers, helping them find the perfect makeup products to suit their needs.You'll...

  • Counter Lead

    1 month ago


    Birmingham, Birmingham, United Kingdom Too Faced Full time

    Too Faced - Counter Lead - Boots - 15 HoursWe're seeking a talented Counter Lead to join our team at Too Faced, a leading makeup brand known for its fun and inclusive approach to beauty.As a Counter Lead, you'll be responsible for creating a personalized experience for our customers, helping them find the perfect makeup products to suit their needs.You'll...

  • Trade Counter

    5 months ago


    Birmingham, United Kingdom YESSS Electrical Full time

    **Trade Counter / Warehouse Assistant based at the Birmingham Branch of this leading electrical wholesaler, offering an excellent basic salary and benefits package (including a competitive bonus scheme).** **The Role of Trade Counter / Warehouse Assistant**: - Serving customers over the Counter - Dealing with customers via the phone - Picking orders from...


  • Birmingham, United Kingdom SFR Recruitment Solutions Full time

    **Ironmongery Trade Counter Assistant** Our client is an established family business and leading supplier of Ironmongery and Builders Hardware. **Benefits** - Family business - Growing division - On site parking - Great facilities - Supportive culture - Excellent management team - Working hours are 08.00 to 5.15pm Monday to Thursday and 08.00 to 5.00pm on...

  • Counter Lead

    1 month ago


    Birmingham, Birmingham, United Kingdom Too Faced Full time

    Too Faced - Counter Lead - Boots - 15 HoursWe're seeking a talented Counter Lead to join our team at Too Faced, a leading beauty brand known for its fun and inclusive approach to makeup. As a Counter Lead, you'll play a key role in creating a personalized experience for our customers, helping them find the perfect products to suit their skin and makeup...