Retail Assistant, St Ives

3 weeks ago


Saint Ives, United Kingdom Tate Museum Full time

Reference:TC0096

Opportunity type:Casual, Ad Hoc

Working hours:0

**Salary**:£12.45 per hour, plus great benefits

Location:St Ives

Closing date:03 March 2024 at midnight

Are you looking for a new challenge in a role where you can combine your love of customer service with your enthusiasm for art? Would you like to join a team that put’s its people first? If the answer is YES then we can’t wait to hear from you

**Responsibilities**
- Work as part of a team to deliver a world-class shopping experience. You understand everything that goes into creating a magical experience on the shop floor - including replenishment, cash handling, housekeeping and teamwork.
- Provide exceptional customer experience by building rapport, engaging with our customers and responding to their needs.
- Stock management including unloading and unpacking deliveries of new and replenished stock, maintaining displays and carrying out stock counts.
- Processing transactions from pocket money items to limited edition prints.
- A proactive and flexible approach, in an everchanging environment you know the key to success is adaptability and a positive outlook.
- You have excellent communication and collaboration skills and you excel when working as part of a team.
- You are passionate about providing an exceptional customer experience, you can engage with a diverse audience and use your initiative to deliver results.
- You are curious. You will find time to learn about our products, visitors and processes - using your knowledge to support your team and engage customers.
- You want to work in a shop that looks it’s best and you will take pride in maintaining high retail standards.
- You have experience of working on a till and can confidently and accurately handle money.
- You are flexible and happy to adapt to changes and help out where needed.
- You share our commitment to creating a diverse and inclusive space for visitors and colleagues.
- You demonstrate our Tate values: you are open, bold, rigorous and kind.

**About the Role**
- You must be flexible and prepared to help out other members of your team when needed. The role involves working flexible hours including weekends and occasional evenings on a rota basis.
- The role involves processing deliveries including unloading, moving and unpacking stock.
- You will be expected to work occasional evening and early morning events.
- You will work closely with the Tate St Ives café and gallery teams and wider trading teams across all sites to create a seamless customer experience.

Who we are:

- Tate Commerce is part of Tate Enterprises Ltd. the trading arm of Tate. We operate retail activity across Tate’s four sites, encompassing publishing, product development, image library and licencing
- We strive to ensure our opportunities are open to all - you can read more about our commitment to Diversity and Inclusion **here**:

- We offer great range of benefits including:

- Access to all our galleries and exhibitions, including staff previews
- Generous discounts in our shops and restaurants
- Access to a wide range of training
- Long service awards
- Employee Assistance Program
- Tate Benefits employee discount scheme
- Cycle to Work scheme

As a member of the Disability Confident Scheme, we interview all disabled applicants who meet the essential criteria for a job vacancy.
- Our jobs are like our galleries, open to all. _
- Tate Commerce is a wholly owned subsidiary of Tate and covenants all profits to support Tate’s work and collection._


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