Front of House Receptionist

4 weeks ago


London, United Kingdom Croma PROception Full time

**Job Purpose**

We are seeking an experienced individual who has extensive knowledge in customer service and can provide a warm and friendly welcome at the Front of House Reception, within an exciting Central London location.

Within this role, you will be required to provide the highest level of client care and personal service to all associates in the clients’ business, which includes visitors, occupiers and internal associates.

This amazing opportunity operates on a full-time contract working Mon-Fri shifts on rotation between reception operational hours of 07:00-19:00, 45 hours per week, inclusive of lunch breaks.

We offer a competitive rate of pay and you will receive 28 days of annual leave, inclusive of bank holidays.

At Croma PROception we pride ourselves in offering an exemplary welcome to our clients, combining the three key disciplines of reception, concierge and security. Responsibilities as per below, but not limited to:
**Key Responsibilities**
- Provide a professional first impression, beyond client/visitor expectations
- Ensure all visitors and guests experience the full customer journey
- Be seen as a visible customer-focused professional by being proactive and greeting clients, guests and visitors where possible
- Being mobile at all times through the reception areas (lobby hosting using a tablet)
- Anticipate and action client requirements in a professional manner and provide a consistently professional service at all times
- Engagement in customer events and pop-ups organised by the client for the occupiers
- Keeping track of the essential items available in reception and order when necessary
- Issue visitor passes using the agreed sign-in and out policies and procedures
- Arranging travel for guests, clients or visitors as and when required
- Ensure set up and service of rooms are to client specifications at all times
- Manage stock par levels of office stationery and supplies
- Ensure the reception area is kept clean, tidy and well-presented at all times
- Handle all incoming telephone calls and enquiries in an efficient and sincere manner
- Provide a high level of concierge services and have a wide knowledge of provisions within local and surrounding areas
- Provide administrative support if and when required
- Assist with building operations and maintenance to ensure a high level of client experience
- Identify issues for escalation to the Reception Manager or Building Manager
- Responds to security and emergency situations per the building and company procedures

**Person Specification**
- Professional, highly driven, flexible, enthusiastic, proactive, self-motivated team player
- Is self-disciplined and can work independently using initiative
- Holds a true passion for high standards of customer service delivery
- Previous experience in hospitality or a customer service-facing role
- Excellent interpersonal skills and the ability to interact with people at all levels
- Consistently well-presented in line with company/client standards
- Look for opportunities to enhance client/visitor experience
- Clear, concise and confident communication skills which are customer service orientated with a very keen eye for detail
- Maintain and practice a high degree of confidentiality at all times
- 5 years of verifiable work history


  • Receptionist

    1 month ago


    London, United Kingdom Front of House Recruitment Full time

    ** Receptionist **Receptionist for London Finance Firm** needing 5* customer service to liaise with a selection of high profile guests from the world of finance, but also some politicians and VVIPs. Benefits including a large bonus, this opportunity involvesa mixture of reception, administration as well as providing excellent customer services. Liaising with...

  • Receptionist

    1 month ago


    London, United Kingdom Front of House Recruitment Full time

    ** Receptionist Receptionist needed for Private Equity firm in Mayfair, London. Lookig for a receptionist or Ex-Cabin Crew. A very successful progressive firm which has a team of two receptionists provide 5* front of house and administration, reservations and some PA duties - customer service. Previous Cabin Crew or FOH receptionist experience is...

  • Receptionist

    4 weeks ago


    London, United Kingdom Front of House Full time

    **Join the UK’s most dynamic collection of hotels and restaurants** - At Edwardian Hotels London, it’s the people who create unforgettable memories for our guests. We are always looking for hospitality professionals to join our family and bring new ideas to how we can provide the best possible experience. Professionals who understand and believe in our...

  • Receptionist

    4 weeks ago


    London, United Kingdom Front of House Recruitment Full time

    ** Receptionist Receptionist - Boutique financial services in Mayfair needs a Receptionist. Working with one other Receptionist, you will be running the front of house and providing the highest levels of 5* customer service. Previous FOH receptionist experience or cabincrew experience is necessary. Reception Duties: - Overseeing the switchboard and being...

  • Receptionist

    1 month ago


    London, United Kingdom Front of House Recruitment Full time

    ** Receptionist Receptionist needed for Corporate Insurance Brokers in London the City for their high-end fast paced firm. Whilst you are providing excellent reception and front of house customer service you would also be helping with some administration work. This is anexcellent opportunity to be involved in a very exciting company with a vibrant...

  • Receptionist

    1 month ago


    London, United Kingdom Front of House Recruitment Full time

    Asset Management Firm in London is recruiting a **receptionist** and offering amazing benefits, including a great bonus, for their highly prestigious firm. As their main front of house expert this vacancy would need a 1st Class & 5* customerservice skills. As their ambassador creating that first impression, you would also be booking in lunches with the...


  • London, United Kingdom Front of House Full time

    **Join the UK’s most dynamic collection of hotels and restaurants** At Edwardian Hotels London, it’s the people who create unforgettable memories for our guests. We are always looking for hospitality professionals to join our family and bring new ideas to how we can provide the best possible experience. Professionals who understand and believe in our...


  • London, United Kingdom Bidvest Noonan Full time

    **About The Role**: **Front of House Receptionist** **London** **£12.00 per hour** **4 days on 4 days off** A fantastic opportunity has arisen within Bidvest Noonan for a Front of House Receptionist, who will work at our client’s premises. This is a high-profile Front of House Receptionist position; you therefore must be able to demonstrate and...


  • London, United Kingdom Huntress Full time

    **Front of house Receptionist** **£25,000-£30,000** **City of London.** **Fully office based, 8-5pm** Are you an experienced Receptionist seeking a new challenge? are you looking for a career within 'Front of House' and 'administration'? - Outstanding customer services - Highly personable, positive and enjoys building relationships - Strong...


  • London, United Kingdom TCC Dental Full time

    **About us** TCC Dental has just relocated to a brand new, 3 surgery modern and super luxurious clinic on Wimpole street, Central London. Our ethos is to change the perception of dentists and dentistry by providing not only the highest quality dentistry, using the most modern equipment, but to ensure our patients feel like they've walked into a 5* Hotel or...


  • London, United Kingdom Admiral Recruitment Full time

    I am looking for a Senior Receptionist / Front Of House for a client that is probably one of the most sought after private beauty clinics in London. A jaw dropping opportunity has arisen for a Receptionist to join their team. The Receptionist will have previous experience working as a Receptionist preferably within the beauty world. The Receptionist will...


  • West London, United Kingdom Tiger Recruitment Ltd Full time

    **Front of House Receptionist** **£30,000 - £35,000** **Temp to Perm** **What you’ll do;** - Provide an exceptional front of house service - Acting as the first point of contact for all visitors - Screen incoming calls and redirecting them - Management of the office meeting rooms and desk bookings - Work closely with the facilities manager supporting...


  • London, United Kingdom Artemis Recruitment Consultants Ltd Full time

    Financial Services London 24/01/2023 Type of Position: Front of House Receptionist / PA - London Pay: £30k - £38k **Front of House Receptionist / PA - London**: We are working alongside an exceptional Investment firm based in Mayfair, London looking to recruit a Front of House Receptionist / PA for their office. Reporting to the office manager as sole...


  • London, United Kingdom Admiral Recruitment Full time

    I am looking for a Senior Receptionist / Front Of House for a client that is probably one of the most sought after private beauty clinics in London. A jaw dropping opportunity has arisen for a Receptionist to join their team. The Receptionist will have previous experience working as a Receptionist preferably within the beauty world. You will be booking in...


  • London, United Kingdom The One Group Full time

    Our esteemed client is currently in search of an exceptional Front of House Receptionist to join their team in a captivating location adjacent to the iconic Westminster Abbey. This immediate start position offers a remarkable opportunity for a passionate and dedicated individual to thrive. Responsibilities include, but are not limited to: - Manage the main...


  • City of London, United Kingdom Jobfinders Full time

    **Part-time Receptionist Front of House Corporate, 5 days per week £32000 Monday to Friday** Our Client, one of the leading firms in their field with an enviable reputation, is looking to add to their existing team with either Full time, Front of House, Corporate Receptionist. Their swanky, new showcase offices are a short walk from Blackfriars, City...


  • London, United Kingdom Flexim Group Full time

    Job Title: Receptionist/Front of HouseReports to: Operations Manager Location: London Main Responsibilities · Provide a professional Front of House service for visitors both external and internal. · Meet and greet clients.· Set up client meetings with refreshments as required and clear client meeting rooms in a timely manner.· Manage hospitality,...


  • London, United Kingdom Vacherin Full time

    **Front of House Receptionist**: £27,000 per annum **London**: - Entrée as a brand_ Our aim is to be a very exclusive brand within our niche market, driven by passion and quality to the highest standards of bespoke service. To achieve this, we need to be passionate, to believe in our vision, and to be excited about the journey we have started. You are...

  • Receptionist

    4 weeks ago


    London, United Kingdom Cheval Phoenix House Full time

    **Job Ref**:CHE1606 **Branch**:Cheval Phoenix House **Location**:Cheval Phoenix House, London (South West) **Salary/Benefits**:Competitive Salary including company benefits **Contract type**:Permanent **Hours**:Full Time **Shift pattern**:5/7 days with weekend work **Hours per week**:40 **Posted date**:23/04/2024 **Closing date**:25/05/2024 We are...


  • London, United Kingdom Front of House Operations Full time

    **_Become a Londoner_** - Welcome to The Londoner, a hotel that is chic boutique in spirit and _feeling yet_ staggering in scale and ambition. A perfectly engineered collection of spaces, tastes, textures and offerings over 15 floors. Situated in the heart of Leicester Square, where the four corners of the city meet. _We are seeking hospitality professionals...