Sales Administrator

5 months ago

Eccles, United Kingdom Markem-Imaje Full time

**The Role**:
As a Sales Administrator you will be providing high customer service through efficient ordering and administration of customer queries, purchases and returns in line with our processes and procedures. You will undertake all aspects of the Customer Care activities and collaborate with functional departments throughout the distribution and supply chain operations. Acting as a representative for Markem-Imaje will create customer satisfaction and loyalty. This role will work closely with Helpdesk, Planning, Account Managers and Supply Chain.

**What you’ll do**:

- Proactive and Reactive Customer Contact - Taking and processing orders from customers, as well as proactively calling customers.
- Printer Sales and Demo Printer Orders - Entering orders in SAP, following up on delivery, coordinating communication between sales, the customer and planning. Support the digital implementation as B2B Customer Portal and Sales Order Automation.
- Frequently run SAP reports to ensure goods are progressed, blocked items investigated, and invoicing released for printers, spare parts and consumables. Transport follow-up check overdue orders. Regulation follow-up. Handle special invoicing requests for customers.
- Logistic Claims - Processing logistic claims for damaged or missing items from customer deliveries and initiating resolution.
- AES Orders - Taking and processing exchange service orders, ensuring return of damaged stock as per contractual terms.
- Return and Repair Process - Taking and processing printer returns, ensuring repair and return to the customer within agreed timelines.
- Returns Handling - Managing returns process, coordination between Technical Services, Customer and Platform.
- Infosys sending (OEMs) - Coordinating and managing communications with customer invoices, following up on invoice queries.
- Acting as first point of contact in customer queries or following up invoiced orders.

**What you need to have**:

- Ability to communicate with internal and external customers in advisory capacity.
- Exceptional knowledge of customer service, at least 2 -3 years' experience in a similar role.
- Ability to technically assess situations and issues and proactively advise on solutions, approaching opportunities from a business perspective and not solely from a customer service viewpoint.
- Customer Care are the face of Markem-Imaje to the customer and must act as professional experts in all touch points.
- Must be able to follow procedures and plan time for self and others.
- Ability to manage multiple projects.
- SAP and/or Salesforce experience is a plus.
- Basic Excel.
- Collaborative entrepreneurial spirit
- Winning through customers
- High ethical standards, openness and trust
- Expectations for results
- Respect and value people

If you believe you match our values and have the experience we're looking for, then apply We can't wait to hear from you.

All qualified applicants will receive consideration for employment without discrimination based on race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, age and genetic information.

**Location: Manchester (Hybrid)**

**Job Types**: Full-time, Permanent

**Benefits**:

- Company pension
- Free parking
- On-site parking
- Referral programme

Schedule:

- Flexitime
- Monday to Friday

Supplemental pay types:

- Bonus scheme

**Experience**:

- Sales administration: 1 year (preferred)
- administration: 1 year (preferred)

Work authorisation:

- United Kingdom (required)

Work Location: Hybrid remote in Eccles

  • Entry Level Sales Assistant

    6 months ago

    Eccles, United Kingdom D-Sales Promotion Full time

    We are seeking a dedicated and enthusiastic Sales Assistant to join our team. In this role, you will provide vital support to our sales team, ensuring the smooth operation of our sales processes. If you are organized, customer-focused, and have a passion for sales, we'd love to hear from you. **Responsibilities**: - Assist the sales team in managing...

  • Sales Administrator

    5 months ago

    Eccles, United Kingdom Lanes Group Plc Full time

    We are looking for a team member to join our Customer Umbrella as a Customer Care Advisor. Choose a career with the UK’s biggest independent drainage specialist The Job: Working within the Customer Umbrella you will be working with our Inbound Sales team who are responsible and the first point of call for any sales enquiries. Key Responsibilities: -...

  • Accounts Administrator

    2 weeks ago

    Eccles, United Kingdom CV-Library Full time

    Accounts Administrator Location: Trafford Park, Manchester Package: Basic salary up to £25,000 (dependent on experience) plus benefits Hours: Monday to Friday 9am-5pm Sector: Packaging Distribution Protecting what matters, together We’re dedicated to protecting what matters most - our people, our customers, our communities, and the environment....

  • Accounts Administrator

    2 weeks ago

    Eccles, United Kingdom CV-Library Full time

    Accounts Administrator Location: Trafford Park, ManchesterPackage: Basic salary up to £25,000 (dependent on experience) plus benefitsHours: Monday to Friday 9am-5pmSector: Packaging Distribution    Protecting what matters, together We’re dedicated to protecting what matters most - our people, our customers, our communities, and the...

  • Maintenance Administrator

    4 days ago

    Eccles, United Kingdom CV-Library Full time

    Are you looking for a New Exciting opportunity? Are you an experienced Maintenance Administrator / Planner with proven experience within a Manufacturing environment, and are you looking to join a Busy & Friendly organisation based in the Manchester Area? If so, we have a fantastic opportunity. We are currently recruiting for an international organisation...

  • Administrator [temp - Perm]

    5 months ago

    Eccles, United Kingdom Linda Taylors Ltd Full time

    Our client, a successful engineering company with an enviable reputation are looking to recruit an **Administrator** to join them on a temp to perm basis. This is a fantastic opportunity to join a company with a reputation for first class service to their customers and employees. The Role: The main duties and responsibilities for this **Administrator** role...

  • Payroll & HR Administrator

    5 months ago

    Eccles, United Kingdom Valtris Specialty Chemicals Full time

    **Payroll & HR Administrator** **About the Company**: Valtris is a global leader in specialty chemical additives and precursors, offering innovative solutions and products to customers around the world. With strong technical expertise and best-in-class formulation capabilities, we develop products that provide essential performance properties to plastics,...

  • Commercial Executive

    5 months ago

    Eccles, United Kingdom Manbir Bains Limited Full time

    **Join our dynamic team at MBL/ Diamond Logistics Manchester North as a full-time, employed Commercial Executive!** In this role, you'll play a pivotal part in driving new business opportunities for our thriving logistics company. Your primary focus will be on building relationships and securing meetings with potential clients. You'll excel in lead...

  • Contracts Administrator

    5 months ago

    Eccles, United Kingdom Ambitek ltd Full time

    Our client is an International engineering firm who are looking to recruit an Assistant Contracts Manager to join their Commercial team. **Assistant Contract Manager** **Job Overview**: To assist the Contracts Manager in project managing wheelset and bogie overhaul contracts with key customers. Understand customer requirements including specification,...

  • Accounts Assistant

    6 months ago

    Eccles, United Kingdom Belinda Roberts Ltd Full time

    Fast growing business based in the Eccles area requires an Accounts Assistant. This role supports the Management Accountant to ensure the smooth and effective running of the Finance function. While this job brings various administrative tasks, many of the responsibilities involved fulfil financial duties. **Roles and Responsibilities** - Being the first...

  • Invoicing & Payroll Assistant

    6 months ago

    Eccles, United Kingdom Bloomsbury Home Care Full time

    We are recruiting an Invoice & Payroll Assistant on a part-time basis, based in Eccles in Manchester. Role overview: - **Monday to Friday**_ - **Approximately 10 am - 3 pm**_ - **Salary, from £18k per year**_ - **Reporting to Chief Executive**_ PAYROLL - Running monthly manager payroll on Sage - Running monthly carer payroll on Sage - Paying monthly PAYE...

  • Ledger Clerk

    4 weeks ago

    Eccles, United Kingdom CV-Library Full time

    Ledger Clerk Location: Trafford Park, ManchesterPackage: Basic salary up to £25,000 (dependent on experience) plus benefitsHours: Monday to Friday 9am-5pmSector: Packaging Distribution    Protecting what matters, together We’re dedicated to protecting what matters most - our people, our customers, our communities, and the environment....

  • Finance Officer- 12 Month Ftc

    6 months ago

    Eccles, United Kingdom Butler Rose Ltd Full time

    **The Company Overview**: Butler rose are partnered with a leading entertainment company based in North Manchester. They are looking to recruit a Finance Officer to ensure the company is financially robust and well managed and maintain SAGE accounts including the generation and posting of invoices for sales and purchases. This is a brilliant opportunity to...

  • Events Assistant Apprenticeship

    5 months ago

    Eccles, United Kingdom First 360 Apprentice Full time

    Are you a passionate person with some event planning experience and want to make a difference in your local autistic community. We are looking for an apprentice to join our friendly team. Reporting to the Managing Directors, the Apprentice Event Coordinator will be apart of the Fundraising team, to help organise and deliver some key summer...

  • HR & Payroll Officer

    5 months ago

    Eccles, United Kingdom Valtris Specialty Chemicals Full time

    **About the Company**: Valtris is a global leader in specialty chemical additives and precursors, offering innovative solutions and products to customers around the world. With strong technical expertise and best-in-class formulation capabilities, we develop products that provide essential performance properties to plastics, coatings, adhesives and...