Copywriter

We want everyone in CSG to be living their best Sky life and being part of our Comms & Design team as one of our copywriters provides a brilliant opportunity to do just that.
- What you'll do:

- Imaginative skills to crack creative problems with a strong experience in adapting tone of voice for both internal comms and learning materials
- Substantial experience with learning materials. Be able to create effective learning copy, instructional text and audio and video scripts to be incorporated into both face-to-face and digital learning
- Ideally, experience producing internal comms, including script writing, campaigns, and social media copy
- Be an action-oriented person with a proven ability to deliver meaningful copy for everyone, on time within a fast-paced, large-scale operation and the ability to work across functions, (i.e., with designers to ensure the visual elements complement the copy)
- A great communicator who is excited to present new ideas, and as comfortable working cross-functionally as you are working autonomously. No matter the structure, you take full ownership of your work, down to the smallest detail
- What you'll bring:

- Establish and maintain our tone of voice across multiple target audiences, including both learning and internal comms. Play a critical role in bringing this voice to life and be totally comfortable dialling elements up or down, depending on the audience or channel
- Write high-quality original copy for multiple channels including learning materials and internal communications (including campaigns and events)
- Translate business requirements into best-in-class UX narratives for learning experiences.
- Evaluate existing learning materials and provide new, more relevant content if required (for example digitising existing face-to-face learning)
- Collaborate with designers and other colleagues to add dimension to your work. Through collaboration, build out the visual world you envisage for both presentation and execution
- Demonstrate adaptability to changing priorities and strong problem-solving capabilities in the face of unexpected and urgent business needs and present your work confidently, because you believe that it is not only creatively brilliant but strategically sound.

Customer Service Group
- In our Customer Service Group Team, we aim to offer the best customer service through our amazing people. Whether you’re a frontline colleague speaking to a customer, or one of brilliant support people, you’ll have the passion for creating great experiences for our people and our customers. We help connect our customers to the products and entertainment that they love, and as part of our fast-paced team, no two days are the same.
- The Rewards:

- There's a reason people can't stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few:

- Sky Q, for the TV you love all in one place
- A generous pension package
- Private healthcare
- Discounted mobile and broadband
- Access a wide range of exclusive Sky VIP rewards and experiences
- How you'll work:

- We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home.
- We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process.
- Your office base:

- Osterley
- Inclusion:

- We take pride in our approach to diversity and inclusion: we’ve been recognised by The Times and Stonewall for this, and we’ve committed £30million to support the fight against racial injustice. We’ve also set ambitious targets for increasing ethnic diversity and representation throughout our organisation.
- At Sky we don’t just look at your CV. We’re more focused on who you are and your potential. We also know that everyone has a life outside work, So we're happy to discuss flexible working.