Customer Service Coordinator

3 weeks ago


Tipton, United Kingdom Major Recruitment Full time

**Please note that this role is office based in Tipton and IS NOT a hybrid or remote working role**_

Duties and tasks will include:

- Liaising directly with customers either by telephone, electronically or face to face.
- Responding promptly to customer enquiries, queries,
- Providing help and advice on the company’s product ranges.
- Supply pricing, delivery times.
- Sending quotations to customers electronically.
- Follow up after quotations.
- Processing orders from customers.
- Sending order confirmations.
- Support the regional Sales Managers, pricing, samples and historical orders.
- Item creation forms for new products
- Product specification
- Minimum 3 years’ experience in a customer service role.
- Good communication skills, spoken & written.
- Minimum basic knowledge in using Microsoft Office package

Parking is available



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