Head Quarters Administrator Managing Memory

3 weeks ago


Cheltenham, United Kingdom Gloucestershire Health and Care NHS Foundation Trust Full time

An exciting opportunity has arisen for a part-time, Band 3 Head Quarters Administrators to join our friendly Managing Memory team based at Fritchie Centre in Cheltenham. The working hours are 30 hours / 4 days per week 9:00-17:00.

About You

This role involves high level of telephone contact with our service users, their carers or relatives. The ability to demonstrate excellent customer service skills and to remain calm under pressure are therefore an essential part of this post.

Are you
- Enthusiastic
- Hard working
- A team player
- Organised
- Able to provide a high-quality standard of work
- Successful at working collaboratively
- Able to prioritise to work towards deadline

About us

At Gloucestershire Health and Care NHS Foundation Trust, we are supportive of the people we care for in the community and aim to provide a fully responsive service to everyone who needs it. This is the same approach we take for our employees. We look to value the skills and experiences of those we work with, whether they are service users, carers, families or those looking to work with us.

As an organisation we offer a wide range of professional development opportunities including NVQ Apprentice programme for Business Administration and would support the post holder in continuing professional development.

The Managing Memory Together Servicemanages countywide referrals, triage and provides diagnostic services and the delivery of information and education to Carers and Service-Users.

**The MMT team comprises of the Memory Assessment Service**: small nursing teams based at each Trust locality hub across the county; each is supported by an administrator.

**These teams are**:

- Memory Assessment Nurses
- Community Dementia Nurses
- Care Home Support Team Nurses

The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.

**Closing date**: Sunday 26.03.2023

For further details contact Eva Meszarosova, North Locality Support Services Manager:


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