Pcn Digital and Transformation Lead

**About the Role**:
There is an exciting opportunity for an experienced project manager to join us at Billericay PCN, to lead us as we transform the way that we support our patients, the way our staff are able to work and the sustainability of our general practice services, through the adoption or optimisation of new technology and other initiatives.

The responsibilities of the post-holder will include:

- Overseeing the adoption and/or optimisation of new technology to enhance patient access and experience, and to increase PCN productivity;
- Building relationships and facilitating collaboration between practices and the wider system, to support the delivery of care to patients (including shared appointments between practices to aid delivery of enhanced access)
- Leading an improvement approach to change, including building capability for quality improvement within the PCN, and system-wide approaches to problem solving;
- Reviewing and improving the PCN’s digital maturity;
- Using data, and improving data quality, to:

- understand demand, capacity and activity, and to drive improvements in:

- patient experience of access,
- operational efficiency including better matching capacity to need,
- staff experience at work;
- support population health management;
- support understanding of the type and intensity of support and training needs of the PCN, and coordinate this support, including through OD programmes;
- facilitate clinically-led innovation and the effective adoption of improvement initiatives, including integrated working at neighbourhood and/or place level to improve access to services for patients.
- Educated to master's degree level, or equivalent professional experience;
- Experience in digital/IM&T project management delivery through the entire project lifecycle from initiation to delivery;
- Good understanding of the digital agenda within the NHS and social care/care sector;
- Good understanding of current healthcare policy, relating to primary care and integrated care;
- Ability to work on own initiative and organise workload, allocating work as necessary;
- Used to working in a busy environment;
- Adaptability, flexibility and ability to cope with uncertainty and change;
- Ability to deliver a vision and a willingness and drive to adapt to NHS targets and business planning, whilst keeping abreast of legislative and contractual changes;
- Self-motivation and forward-thinking approach;
- Excellent organisational, management and planning skills, IT skills and communication skills;
- Ability to implement and manage change effectively.
- Someone who is able to work for us on a full time basis

**About Us**:
Billericay PCN is a collaboration of six GP practices serving approximately 41,000 patients from the Billericay area.

The surgeries within our PCN are:
Western Road Surgery

The New Road Surgery

Billericay Medical Practice

South Green Surgery

Queens Park Surgery

Chapel Street Surgery

You may be asked to travel between these practices within the PCN to work with the Practice staff

**Disclosure and Barring Service Check