Coffee Trainer
2 days ago
**Job description**
The role will include travelling to these stores to constantly monitor, develop and improve the standards of the coffee & service within the stores. To ensure brand standards of Triple Two are met, whilst keeping an eye out for talent within the teams and identifying the next generation of Coffee aficionados.
The role will also include training new teams that are recruited for new store openings. This will mean training and coaching teams, from a variety of backgrounds and experiences in the industry.
**Responsibilities**:
- Act as a Company Coffee Ambassador at all times, ensuring the highest level of customer service is delivered, ensuring customer and company procedures and standards are adhered to at all times.
- Demonstrate a high level of coffee knowledge by from bean to cup and everything in between.
- Work with teams of new and existing baristas to induct them into the company and train them so that they work in line with our brand standards
- Work with franchisees and help them to recruit and train their new team and make them feel welcomed into the brand
- Prioritize the training needs of all our sites
- Audit stores to ensure they are always up to brand standards
**Skills and Qualities**:
- Industry experience, with extensive knowledge of coffee from the growing/harvesting process all the way to perfecting latte art
- Great people person with an infectious personality and willingness to teach
- Ability to work under pressure to meet deadlines
- Ability to work independently and as part of a team
- Ability to be flexible to meet the needs of the team and the franchisee
- Ability to handle work-based challenges, respond to last minute requests and problem solve
- Punctual
- Good attention to detail and accuracy
- Ability to follow directions and work within agreed parameters
- A strong work ethic
- Resilience. Able to respond professionally and courteously to complaints while remaining composed
- Good listening skills
- Personal motivation and enthusiasm
- Full UK Driving Licence
**Salary**: £18,000.00-£24,000.00 per year
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Weekend availability
Work Location: Remote
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