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Retail Sales Assistant

4 months ago

Chichester, United Kingdom St Wilfrid's Hospice Full time

**Location**:Variable, travel is required to all of our local retail shops, based on business demands.

**Want to make a difference to local lives?**

Our shops are the face of our Hospice, run by a wonderful, dedicated and passionate mix of staff members and volunteers.

As a Sales Assistant with St Wilfrid’s Hospice, you know that you are having a direct impact on the lives of local people.

We are an independent local charity based in Bosham, Chichester offering a wide range of services to support our patients, and their loved ones, who are living with a life limiting or terminal illness.

The work we do makes a real difference to the lives of local people and we support over 330 patients at any one time between our In Patient Unit and Community teams.

**Being a Retail Sales Assistant at St Wilfrid’s**

Join our passionate team as a Retail Sales Assistant at our St Wilfrid’s Hospice shops. You’ll be integral to our retail operation, working across all of our local shops as required by business demands. This role requires flexibility, including travel, sometimes at short notice. Mileage for travel will be reimbursed.

This position initially offers a **fixed-term contract of 3 months**, with potential for extension based on business needs. The role is part-time, ranging from 15 to 22.5 hours per week, and regular weekend availability is essential.

As a Sales Assistant at St Wilfrid’s, you will be part of a large, dedicated and supportive Retail team, working at a fast pace. You’ll have customer service skills, and enjoy meeting our supporters. You will provide support to the Shop Manager in every aspect of the day-to-day running of the shop, including
- Welcoming customers and supporters to our shop and receiving donations as appropriate
- Researching, pricing and merchandising our donations
- Optimising income generation and minimising waste by ensuring our sales floor remains fully stocked
- Maintaining the busy sales floor to an excellent standard, ensuring a clean, safe and tidy environment
- Ensuring that all till operations, EPOS and cash handling procedures and transactions are followed accurately and efficiently, including daily security records and Gift Aid registration
- Assisting in deliveries and other tasks at our Furniture and Clearance Outlet

**Being a Retail Sales Assistant at St Wilfrid’s will include**:

- Weekend and Bank Holiday working
- Key holding and Shop Opening/Closing responsibilities
- Manual Handling and cleaning duties
- Cash handling responsibilities

**Qualifications and Experience**
- Customer service experience (Essential)
- Charity retail experience (Desirable)
- Right to Work in the UK (Essential)

**Equality, Diversity and Inclusion at St Wilfrid’s**

We value diversity and are committed to being a place where people feel their differences are recognised and welcomed, and their needs are heard and respected. Creating an inclusive workplace is a core part of our aim to ensure St Wilfrid’s is a great place to work and a compassionate and caring place to be.

**What we offer you**

All Hospice employees are offered the following benefits:

- **Mileage reimbursement**:

- **Annual Leave** - Our generous holiday entitlement starts at 27 days per year plus bank holidays and increases with service
- **Healthcare** - Access to a contributory health plan for you and family members, covering a range of benefits including eyecare and physiotherapy
- **Employee Assistance Programme (EAP)** - Access to free and confidential Virtual GP Advice, Counselling and Legal Support
- **Continuation of existing NHS Pension Scheme Membership ** - And recognition of reckonable service for certain benefits
- **Generous Pension** - With 7.5% employer contribution for staff not in the NHS pension scheme
- **Life Assurance Scheme** - Should the worst happen while you’re working with us, your loved ones will receive a lump sum payment equal to two times your salary (or the NHS Life Assurance Scheme if applicable)
- **Staff discount** - In all our community charity shops and eligibility for the Blue Light Card discount scheme

**Interview Information**

Interviews will take place at our Furniture and Clearance Outlet, Terminus Road in Chichester week commencing 8th July 2024.

**How to apply**

Want to know more before you apply? Feel free to call Sarah Haig, HR Advisor on 01243 755183
- Please tell us of any restrictions or sponsorship issues with your Right to Work in the UK
- What attracted you to this role and our organisation?
- Are you related to, or do you have a relationship with, a current employee or volunteer of St Wilfrid’s Hospice?
- How many hours per week are you looking for?
- Are you able to work Saturdays?
- Are you able to work Sundays?
- Do you have a driving licence?
- Do you have access to a car for frequent travel?
- Please provide dates of any holiday commitments you have over the next few months

**Job Types**: Part-time, Fixed term contract
Contract