Service Coordinator
6 months ago
We require an experienced administrator to work as Service Coordinator for our medical servicing and supplies business in Horsham to work full time (Monday to Friday).
Based at our office in Foundry Lane, the successful applicant will need to be experienced in administration, highly organized with an excellent telephone manner and some geographic knowledge of the United Kingdom. Computer literacy is essential, along with a keen eye for detail. A technical or service background is an advantage, though not essential.
**Duties**:
- Booking service/repair jobs for Field Engineers whilst liaising with our logistics manager regarding deliveries
- Providing quotations for service/repair and reupholstery jobs
- Liaising/updating engineers in the workshop and field
- Chasing up existing service customers and following up on previous machine sales proactively for their annual service
- Invoicing when the jobs are complete, or sending proforma invoices for non-credit account holders
- Dealing with customer enquiries relating to service/repair/reupholstery and where necessary liaising with our workshop or field team.
- Keeping our Solarvista Service Management system up to date with machine lists/customer details etc.
- Assisting the office administration team where required.
**Salary**: £26,000.00 per year
**Benefits**:
- Private medical insurance
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Horsham, RH13 5PX: reliably commute or plan to relocate before starting work (required)
**Education**:
- GCSE or equivalent (required)
**Experience**:
- Customer service: 1 year (preferred)
- Administrative experience: 1 year (required)
**Language**:
- English (required)
Work Location: In person
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