Customer Service/administrative Assistant

3 weeks ago


Fareham, United Kingdom Eco Plus Solutions UK Ltd Full time

Job Overview:
**Responsibilities**:

- Process orders, returns, and exchanges efficiently
- Maintain accurate customer records and data entry in our computerised system
- Provide administrative support such as filing and document management
- Handle customer complaints with professionalism and empathy
- Utilise Google Suite for various tasks
- Uphold phone etiquette standards when communicating with customers

**Requirements**:

- Proficient in using Google Suite
- Strong organisational and clerical skills
- Excellent data entry accuracy and speed
- Ability to communicate effectively both verbally and in writing
- Experience in an office environment preferred
- Typing speed of at least 40 words per minute

Join our team as a Customer Service Representative to contribute to our commitment to excellent customer service.

Pay: From £22,500.00 per year

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Expected start date: 03/06/2024



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