Teaching and Learning Administrator

2 weeks ago

London, United Kingdom University College London Full time

**Ref Number**

B03-01923

**Professional Expertise**

Teaching, Teaching Support and Examination Support

**Department**

UCL SLASH (B03)

**Location**

London

**Working Pattern**

Full time

**Salary**

£34,605-£39,980

**Contract Type**

Permanent

**Working Type**

Hybrid (20% - 80% on site)

**Available For Secondment**

No

**Closing Date**

06-Mar-2024

**About us**:
The School of Public Policy was established in 1997 to provide the bridge between UCL's world-class research and the policy-making community in Britain and internationally. In 2005 its core staff and teaching programmes formed a newly created Department of Political Science within the School, and for all practical purposes the two entities are now identical. The Department offers a uniquely stimulating environment for the study of all fields of politics, including international relations, political theory, comparative government and public policy-making and administration.

Over 150 people make up the Department of Political Science including academic, teaching, and research staff, professional services, and MPhil/PhD students.

Student recruitment to the Department’s teaching programmes is growing and we have around 350 postgraduate and around 520 undergraduate students registered in the 2023/24 academic session.

**About the role**:
The post holder will be a member of the teaching and learning team responsible for the delivery of a high quality administrative service and student experience for the Department’s taught undergraduate and postgraduate programmes. The post provides support to students and academic staff as the first point of contact for queries.

The role is responsible for essential work supporting the delivery and administration of our teaching programmes by ensuring that student lifecycle activities run smoothly and that our students and staff experience our services in a seamless and effective manner. With support to develop a working knowledge of regulations and processes, the post holder is a valued and trusted member of the team with a keen eye for accuracy and detail.

This is a permanent post.

**About you**:
Excellent working knowledge of Microsoft Office packages and the ability to work on new systems, evidence of excellent administrative skills and an ability to use initiative, work independently to resolve queries and demonstrate a proactive approach to administration is essential.

Proven ability to manage multiple deadlines, exercise time management skills and manage high volumes of work/data without direct supervision, sometimes with conflicting priorities is also essential.

Experience of providing high level support to students and dealing directly with student enquiries would be desirable.

**What we offer**:
As well as the exciting opportunities this role presents we also offer some great benefits some of which are below:

- 41 Days holiday (including 27 days annual leave 8 bank holiday and 6 closure days)
- Hybrid Final Salary Pension Scheme
- Cycle to work scheme and season ticket loan
- On-Site nursery
- On-site gym
- Enhanced maternity, paternity and adoption pay
- Employee assistance programme: Staff Support Service
- Discounted medical insurance

**Our commitment to Equality, Diversity and Inclusion**:
As London’s Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world’s talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong.

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