Administrator
3 months ago
**Overview**
To provide general administration duties for Service and Projects departments.
**Salary**:£21,000.00+ (depending on experience)
**Location**: Head Office, Slough
**Roles and Responsibilities**
- Processing of Engineers Reports - Checking, Saving, Sending to clients
- Updating of the Engineers Report tracker
- Weekly checking and processing of timesheets to issue to Line Managers for approval
- Weekly updating of clients portals with reports, certificates and updates
- Monthly collating of overtime from CAFM system, reconcile with timesheets
- Monthly and Ad hoc compiling and sending of service contract renewal letters to clients
- Monthly issuing of Performance Feedback Questionnaires to clients and collating results for Office Manager
- Ad hoc collating of O&M Manuals
- Projects department administration such as raising purchase orders on CAFM
- system, saving quotes and issuing to clients
- Assist Office Manager with set up of new Sub Contractor and Supplier Assessments and logging the received documentation. Once set up, monitor to keep updated
- General Admin assistance as and when required
- Ad hoc Assistance to Office Manager
- First point of contact on main phone line
**Role Requirements**
**Personal qualities/skills**
- Excellent communication skills both written and oral, with a good telephone manner
- Strong personal organisational skills
- Easy travelling distance to Acorn’s head office in Slough
- Keen and enthusiastic attitude
- Must be able to work as part of a team
- Customer service focused
**Qualifications and Experience**:
Strong knowledge of Microsoft Word, Excel, PDF & Outlook
Experience of working with CAFM systems is essential
Knowledge of MRI (formally FSI) Concept would be a strong advantage
**Company Benefits**
- Pension scheme
- Company Events
- Wellbeing Benefits - 24 hours turnaround GP appointment for the whole family
- 25 days holiday (not including bank holidays)
- Cycle to Work Scheme
**Job Types**: Full-time, Part-time
Pay: From £21,000.00 per year
Expected hours: 37.5 per week
Schedule:
- Monday to Friday
Work Location: In person
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