Medical Pa

This post is based at the Chelsea site. The Medical P.A. role provides an invaluable patient focused service, working within the clinical units of the hospital for consultant surgeons and physicians. The main responsibilities will be processing and typing referrals to other organisations, dealing with patient queries and providing a high quality secretarial, administration service at a leading Cancer Centre which prides itself on clinical excellence

Due to the nature of the role, we are looking for a dependable and highly adaptable individual who is able to work independently and has the ability to fit in quickly as part of a team.

This role is an excellent opportunity to develop your secretarial and administrative skills in a fast moving and dynamic department within the NHS.

Substantial experience working as a secretary or PA in a relevant medical setting is desirable for this post. Excellent audio and typing skills are essential and knowledge of medical terminology is desirable.

Previous Applicants Need not Apply.

The role of the Medical P.A. is key to the efficient management of the consultant firm. Patient access to healthcare professionals and subsequent treatment planning in the specialist hospital setting relies upon well-co-ordinated organisational and administrative support. The role of the Medical P.A. has been introduced at the Trust to strengthen the secretarial service, and this job description outlines the responsibilities that the post is likely to encompass. However, a number of the posts differ in their emphasis depending upon the size of the consultant’s clinical practice and administrative team, and whether he / she also has an Administrative P.A. and / or a Medical Secretary(s).

The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals - one in Chelsea, London, and one in Sutton, Surrey - as well as a Medical Daycare Unit in Kingston Hospital

At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.

At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits and learning and development opportunities. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.

For further information on this role, please see the attached detailed Job Description and Person Specification:
SECRETARIAL

To act as the first point of contact for users of the service, and to proactively deal with telephone enquiries from patients, their Carers, GPs and colleagues in other hospitals in a professional manner.

To type and distribute clinical and general correspondence for both NHS and private patients in line with Trust standards.

To process new patient referrals within Trust and nationally agreed time frames, enabling compliance with quality standards for the diagnosis and treatment of cancer.

To open and action his / her own electronic and paper mail and that of the consultant team, at least once a day.

To input and maintain patient diagnoses and current clinical unit data on the Hospital Information System, and other patient-related information as required.

ADMINISTRATIVE

To maintain an up-to-date diary, including the organisation of meetings and seminars as requested by the Consultant(s), and making him/her aware of changes as they occur.

To make travel arrangements on behalf of the Consultant(s) in accordance with Trust policies, and to arrange accommodation for visiting doctors as required.

To have responsibility for the input and maintenance of good quality data.

To establish and manage a bring-forward system.

INDIVIDUAL & LINE MANAGEMENT (where applicable)

To provide reciprocal cover in the absence of Medical P.A. and Medical Secretary colleagues as reasonably requested by management.

To participate in training courses as required by Health & Safety Regulations and Trust Policy, and to undertake preliminary.

To participate in any training and personal development as identified via the appraisal process with the Divisional Secretarial Manager, in his / her capacity as line manager for staff working at Medical P.A. level.