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Compliance Administrator

3 months ago

Swindon, United Kingdom Zurich Insurance Full time

**Location: Swindon/Hybrid Working - the team is Swindon-based and at least weekly travel to the Swindon office will be required.**

**The opportunity**:
There is an exciting opportunity to join the UK Compliance Governance & Operations and Training teams as a Compliance Administrator. This team provides Governance support to the UK Compliance department, coordinating department-wide activity and dealing with queries from the UK business, our Regional and Group Compliance colleagues and the FCA. This role is an excellent opportunity to gain exposure to varied Compliance and Governance topics and would suit someone looking for a stable career in the second line.

As a Compliance Administrator, you will act as key support for Compliance reporting, governance and control activities. You will get involved in calendar-driven and detailed tasks to support your colleagues within Compliance. You will be an ambassador for the Code of Conduct, championing regulatory discipline and accurate reporting.

Many of our employees work flexibly in a variety of different ways, including part-time, flexible hours, job share, an element of working from home or compressed hours. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time. Please talk to us at the interview about the flexibility you may need.

**What will you be doing?**

The Governance & Operations team is critical in supporting Zurich’s UK-regulated entities to deliver on their FCA reporting, their board and governance committee reporting and their Regional and Group Compliance reporting commitments. The Training team supports the creation and rollout of mandatory and enhanced Compliance training. The ability to meet deadlines and deliver on time and quality repeatedly is key. Reliability, patience, and attention to detail are required to succeed in this role. The key accountabilities of this Compliance Administrator role are:
Governance Accountabilities of the Role:

- Support the regulatory contact mailbox and be responsible for high-quality record-keeping of all regulatory communications and interactions.
- Issue FCA Reg Data reporting reminders to the business.
- Support the Compliance team in maintaining a clear record of:

- UK Compliance’s local policies and local standards.
- Findings & Incidents data quality results.
- Audit trails of Compliance risk and controls evidence to support RACE attestations.
- Executive Resource Attestation of quarterly results and action plans.
- Board and Risk and Controls committee actions and due dates for UK Compliance.
- Up-to-date and clear internal and business-facing Compliance, Governance and Training SharePoint.
- Facilitate collation of inputs to the Compliance Forum and Governance Managers Forum.
- Support the Training coordinator’s delivery of mandatory and enhanced Compliance training.
- Facilitate UK Compliance’s Annual Appointed roles review.
- Carry out clear desk checks for UK Compliance.

Expected Behaviours
- Ensure that regulatory requirements and the customer are at the heart of everything we do.
- Adhere to the Zurich Compliance Charter and Zurich Compliance Program.
- Team player
- Excellent time keeping
- Excellent record keeping
- Flexible and helpful attitude

**What are we looking for?**
- Good Excel skills are essential,
- Experience working with DocuSign, SharePoint editing, and Shared mailboxes, would be an advantage.
- Experience maintaining activity trackers and calendars.
- Experience maintaining document libraries.
- Good collaboration and communication skills.
- Good MS Outlook, Word and PowerPoint skills are also required.

**What happens next?**

**Who we are**:
At Zurich we aspire to be one of the most responsible and impactful businesses in the world and the best global insurer. Together we’re creating a brighter future for our customers, our people and our planet.

With over 55,000 employees in more than 170 countries, you’ll feel the support of being part of a strong and stable company who are a long-standing player in the insurance industry.

We’ve made a promise to each other and every employee; to focus on sustainable impact, to care about each other’s wellbeing, to use our diverse expertise to be curious and optimistic and to develop the skills needed for our future.

If you're interested in working in a dynamic and challenging environment for a company that recognises and rewards your creativity, initiatives and contributions - then Zurich could be just the place for you. Be part of something great.

**Our Culture**:
At Zurich, our sense of community is strong and we’re particularly passionate about diversity and inclusion, which we’ve won numerous awards for. We want our people to bring the whole of themselves to work and ensure everybody is made to feel welcome, regardless of their background, beliefs or culture. We want our employees to reflect the diversity of our customers, and so a