Hire Controller

4 weeks ago

Neath, United Kingdom Wernick Hire Full time

We are looking for a Hire Controller to join our team in Neath. The Hire Controller will support the depot team in all aspects of the day to day running of a busy hire depot. They will demonstrate excellent customer service at all times and ensure administration processes are both accurate and timely.
**Key Responsibilities**
- Provide first-class customer service
- Prepare hire contracts, quotations and any other necessary correspondence
- Handle and record customer enquiries and source new business
- Follow up quotations and enquiries
- Prepare accurate weekly and monthly reports
- Maintain accurate and up-to-date records

**Skills and Experience**
- Excellent written and verbal communication skills
- Strong attention to detail
- Able to multi-task and prioritise a busy workload
- Numerate
- IT literate in Microsoft Office (Excel, Word and Outlook)

**Key Attributes**
- Committed to offering first class customer service
- An enthusiastic team player, who engages colleagues and willingly shares knowledge and information
- Motivated self-starter
- Thorough, methodical approach
- Displays integrity in all interactions
- Ability to work effectively under pressure
- Proactive
- Expert time manager
- Highly professional, positive attitude

**What you will get in return**
- Competitive salary
- Generous holiday allowance (rising with service)
- Option to buy extra holidays
- Group pension
- Life assurance
- Annual Salary review - takes place each January
- Life Insurance 2 x annual salary
- Free onsite parking
- Employee assistance programme
- Training and progression opportunities
- Family run and well established, secure company (trading over 80 years)
- Open door policy
- Employee Referral scheme
- Benefits scheme (discounted retailers scheme)
- Corporate Eyecare Scheme through Specsavers
- Message the MD/CEO / Staff Satisfaction Survey

**No agencies please**

**Job Types**: Full-time, Permanent

**Benefits**:

- Additional leave
- Free parking
- Life insurance
- On-site parking
- Store discount
- Wellness programme

Schedule:

- 8 hour shift
- Monday to Friday
- No weekends

Work Location: One location

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