Health and Wellbeing Coach
4 weeks ago
**Job responsibilities**
Health and Wellbeing Coaches support people to take pro-active steps to improve the way they manage their physical and mental health conditions, based on what matters to them. They support people to develop their knowledge, skills, confidence in managing their health and care, to improve their health outcomes and quality of life and support them making changes in health-related behaviours. Health coaches do this by coaching and motivating people through multiple sessions to identify their needs and to set goals for themselves, and through providing access to interventions such as self-management education and peer support.
Health and Wellbeing Coaches manage and prioritise a caseload, according to the needs, priorities and support required by individuals in the caseload. They identify when a persons needs are beyond the scope of the health and wellbeing coach role and refer them back to other health professionals or organisations. Health and Wellbeing Coaches may work with people by phone, by video conference, or face-to-face.
Health and Wellbeing Coaches are a key part of the Primary Care Network (PCN) multidisciplinary team. They often work alongside Social Prescribing Link Workers and Care Coordinators to provide an all-encompassing approach to personalised care and promote and embed the personalised care approach across Primary Care Network(s).
*THIS ROLE REQUIRES YOU TO HOLD A DRIVING LICENCE AND HAVE ACCESS TO A VEHICLE. PLEASE ONLY APPLY IF YOU MEET THIS CRITERIA*
This role is based in the PCNs across Coventry. The role will require patient facing work in a GP surgery, community setting or remote visiting.
**Main Duties & Responsibilities**:
Key responsibilities:
Provide one-to-one and group health coaching support for people with one or more long-term conditions, based on what is important to them, with the aim of: improving peoples knowledge, skills, confidence in managing their condition/s, empowering people to manage their own health and improve their health outcomes and support them in making changes to their health-related behaviour.
Provide one-to-one and group health coaching support for people with one or more long-term conditions, based on what is important to them, with the aim of: improving peoples knowledge, skills, confidence in managing their condition/s, empowering people to manage their own health and improve their health outcomes and support them in making changes to their health-related behaviour.
Manage and prioritise a caseload, in accordance with the needs, priorities and support required by individuals in the caseload. It is vital that you have a strong awareness and understanding of when it is appropriate or necessary to refer people back to other health professionals/agencies, when what the person needs is beyond the scope of the health and wellbeing coach role e.g., when there is a mental health need requiring the patient to be referred to an appropriately qualified practitioner.
Work as part of a multidisciplinary multi-agency team to promote health coaching and to be ambassadors for Personalised Care and Supported Self-Management, modelling the coaching approach in their work.
Ensure that GPs, practice nurses, practice pharmacists and other members of the primary care team understand the Health and Wellbeing Coach role, how to refer to them, and which patients may particularly benefit from health coaching.
Support local health, social care, and voluntary sector professionals to make appropriate referrals to the service. Promote and raise awareness of the health coaching service particularly to groups and communities that experience barriers to access.
Attend and contribute to team, practice, and PCN meetings and events as required by the service.
Work flexibly, adapting to the needs of the service and client group while maintaining the integrity of the role.
Participate in regular health coaching supervision and continual learning. This may include, but is not limited to, any or all the following:
- Regular contact with service supervisor
- Refresher training sessions
- Buddying with peers
- Peer support sessions
- 1:1 support from a practitioner with more health coaching experience
- Action Learning Sets
- e-learning to revisit or deepen training
- On-going improvements to systems and processes
- Contribute to and take part in health coaching train-the-trainer workshops to spread health coaching skills to support a mindset shift among staff in how they have conversations, integrating a health coaching approach into how they work with people and each other, and to strengthen a shift towards enabling a compassionate and coaching culture in their organisations.
Collect service user experience and impact of health coaching as part of the delivery of personalised care. Participate and collect information that measures the impact of health coaching as an intervention that supports embedding personalised care into local health systems e.g
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