Receptionist

6 months ago


Hereford, United Kingdom autonomy hair ltd Full time

**Job Title: Part-Time Hairdressing Salon Receptionist**

**Job Summary**:
**Responsibilities**:
**Client Interaction**:

- Greet clients warmly and ensure a friendly and inviting atmosphere.
- Assist clients with appointment scheduling, cancellations, and rescheduling.
- Provide information about salon services, products, and promotions.

**Phone Management**:

- Answer and direct incoming calls promptly and professionally.
- Take accurate messages and ensure they reach the appropriate team members.

**Appointment Coordination**:

- Schedule and confirm client appointments using salon software.
- Coordinate with hairstylists to ensure a smooth flow of appointments.
- Handle walk-in clients efficiently.

**Payment Processing**:

- Process payments for services and products accurately.
- Manage cash register and maintain accurate financial records.
- Provide clients with receipts and ensure a seamless payment experience.

**Salon Maintenance**:

- Maintain a tidy and organized reception area.
- Monitor and replenish salon products and promotional materials.
- Report any maintenance issues promptly.

**Communication Liaison**:

- Act as a liaison between clients and salon staff.
- Communicate important information and updates to stylists and other team members.

**Requirements**:

- Previous experience in customer service or receptionist roles preferred.
- Excellent communication and interpersonal skills.
- Proficient in using salon software for appointment scheduling and payment processing.
- Ability to multitask and stay organized in a fast-paced environment.
- Professional appearance and demeanor.
- Flexibility to work evenings and weekends.

**Working Hours**:
**Job Type**: Part-time

Expected hours: 16 - 30 per week

**Benefits**:

- Company pension
- Cycle to work scheme
- Employee discount
- Store discount

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- Driving Licence (preferred)

Ability to Commute:

- Hereford (required)

Ability to Relocate:

- Hereford: Relocate before starting work (required)

Work Location: In person


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