Carer Support Officer

4 weeks ago

Dalry, United Kingdom 21 Health and Social Care Ltd Full time

**North Ayrshire Carers Gateway Carer Support Officer - UNITY**

**Full time - 35 hours per week - £22,000 per annum which will be increased to £24,000 in 2024 - North Coast and Garnock Valley, and other localities in North Ayrshire as required - position available on a permanent basis.**

21 HSC are looking to recruit a Carer Support Officer on an exclusively retained basis for Unity. Unity is a highly regarded and long-established charity in North Ayrshire, they have supported unpaid carers for more than 20 years and have been contracted by the local Health and Social Care Partnership to introduce a vastly enhanced service.

The role's purpose is to identify and assist unpaid carers in a specific North Ayrshire locality. When necessary, they refer carers to specialised assistance within the Carers Gateway service and other groups. They assist carers in identifying their requirements and putting together a package of support to accomplish personal outcomes. Carer Support Officers oversee the local caseload, uphold, and assess Gateway support plans to ensure that carers receive continuous, high-quality support that adapts to their evolving needs. Through networking, forming partnerships, and keeping a visible presence in the community, the Carer Support Officer upholds a high profile for the Gateway programme in their area.

**Key Roles and Responsibilities**:

- Responsible for proactive identification of carers within the locality.
- Responsible for responding to all enquiries and referrals for carers in the locality.
- Responsible for ensuring that all carers needs are met.
- Responsible for triaging carers to the required services.
- Responsible for ensuring that all carers are offered an Adult Carers Support Plan.
- Responsible for liaising with local partner organisations to support carer identification.
- Responsible for establishing peer support groups within the locality.
- Responsible for promoting the Gateway service within the locality.
- Provide guidance on Carers rights and entitlements.

**Essential/Desirable Skills and Attributes**
- It is essential to have a driving licence and access to a car for business use.
- It is essential to have previous work experience with unpaid carers, lived experience or other relatable experience.
- It is essential to understand carers rights and benefits.
- SVQ in Social Care is desirable.

**To Apply**

21 HSC Limited is an equal opportunities employer.

**Job Types**: Full-time, Permanent

**Salary**: £22,000.00 per year

**Benefits**:

- Company pension

Schedule:

- Day shift

Application question(s):

- Do you have eligibility to work in the UK?

Work Location: In person

Reference ID: CSO/NCGV/SC

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