Housing Manager

1 month ago


London, United Kingdom Home Group Full time

Housing Manager
Harrow, Hillingdon and Hounslow
Permanent, Full Time (37.5 hpw)
Salary circa £30,500 to £36,000 pa, negotiable based on skills and experience, plus great benefits
**Empowering our customers to live rewarding and happy lives. That’s when it hits home.**
This is a great job opportunity for a Housing Manager to join Home Group’s awesome housing team in London and the South East. As our Housing Manager you’ll be the face to face customer support to our communities. This is the perfect job for you if you likevariety and delivering excellent services to our customers and communities.
You’ll look after a number of patches and neighbourhoods (ably supported by our Community Housing Assistants). Through visibility, engagement with customers and proactivity on our estates, you’ll really get to get to know our communities. This will help usto improve our local neighbourhoods.
You’ll proactively manage anti-social behaviours in our estates, responding to customer queries and complaints. You’ll manage our voids process including liaising with local authorities. You’ll carry out estate inspections, engaging and meeting with contractorson site. You’ll carry out and record the routine safety and compliance checks in our buildings and communities.
**About you**:

- You’ve worked in housing before and understand housing management, housing law and in an ideal world universal credit too (but it’s not a deal breaker)
- You’re super organised and methodical in your approach
- Have a proactive self-starter with a “can do” positive attitude
- Passionate about delivering excellent customer service and have a genuine desire to help your customers....


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