Head Host
7 months ago
A **Head Host **co-ordinates a team of hosts and ensures an outstanding customer service at all times. Supporting more junior members of the team, the Head Host will be knowledgeable on booking systems, and have a can-do attitude when it comes to accommodating walk-ins, keep queues moving, and ensuring a seamless experience for all of our guests.
Eataly London is home to 4 restaurants:
- A traditional Italian grill restaurant - Terra
- A classic, high quality, casual Italian - Pasta + Pizza.
- A marketplace restaurant, complete with fresh food counters - Cucina del Mercato.
- An outdoor restaurant - La Terrazza.
THE PERKS OF BEING AN ‘EATALIAN’
- Uniform allowance
- Tronc Scheme
- Free meal on shift
- Training dedicated to personal development and careers progression opportunities
- 20% employee discount across retail, bars and restaurants
- Uncapped "Refer a Friend" bonus scheme
- Lifestyle and culture discounts through our benefit supplier
- Cycle to work scheme
- 30 days holiday allowance that increases with length of service
- Technology and gym benefit available
- Company Pension
- Healthcare cash plan scheme
- Employee assistance program
WE’RE LOOKING FOR
- At least 2 years of experience as a restaurant host or hotel receptionist and managing larger bookings and walk-ins
- Availability to work onsite with a flexible schedule including evenings, weekends, and holidays, and for a minimum of 30 hours per week
- Willingness to be flexible and support multiple teams
- Proficient level of spoken and written English
- Right to work in the UK
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