Client Representative

1 day ago


London, United Kingdom Market Pro Full time

**Role**:Client Representative

**Job Location**: Remote Working

**Working Hours**: 3-4 hours per day

**Your Impact**:
Market Pro is looking for client representative to join our team. In this new role you’ll have the opportunity to proactively engage with clients in an effort to create value for them, uncover risk, and help ensure end clients have a magical experience with our services. Your work will support our company growth through increased revenue and client retention.

**What You will Do**:

- Interact with clients to understand their business needs and priorities.
- Provide excellent services and ensure client satisfaction.
- Maintain positive and long-term client relationships for business growth.
- Handle client communications timely and effectively.
- Draft client proposals and deliver business presentations (if needed) to clients and prospects.
- Provide daily support to address client requests and inquiries.
- Resolve client issues promptly and accurately.
- Maintain frequent contacts and follow-ups with clients.
- Identify new business opportunities with clients to achieve revenue goals.
- Maintain a database of new and existing client information.
- Develop client contracts and perform client negotiations to close the deals.
- Recommend workflow improvements to ensure client satisfaction.
- Ensure in compliance with company policies and practices.
- Stay updated with company products, services, and promotions so as to address client queries accurately.
- Represent company brand in client meetings, discussions and conferences
- Maintaining solid client relationships by handling questions and concerns with speed and professionalism.

**Essential**:
Knowledge, Skills, and Abilities
- Excellent Communication Skills
- Written communication skills
- Convincing power
- Strong analytical skills
- Negotiation Skills
- Excellent attention to detail
- Good organisational and prioritisation skills
- Works well in a fast-paced environment

**Attributes**:
Confident, empathetic and friendly

Have a positive attitude which is client and team focused

**Job Types**: Part-time, Graduate
Part-time hours: 15 per week

**Salary**: £11.00-£12.00 per hour

Schedule:

- Monday to Friday



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