Credit Supervisor

4 weeks ago

Belfast, United Kingdom Radius Payment Solutions Full time

**Location**: Waters Edge, Clarendon Dock, Belfast BT1 3BH

**Working Hours**: Monday to Friday, 8.30am - 5:00pm (37.5 hours)

**Salary - Competitive with 12% commission based on annual salary and performance**

**Heard of us?**

We’re an ambitious, forward-thinking global business who build transformative solutions for our customers to deliver best-in-class sustainable mobility, connectivity and technology solutions. We support our customers with a range of products and services to meet their needs.

Since 1990 our ambition has never wavered. From humble beginnings, our vision and drive has seen us venture into new markets with confidence and stay ahead of market trends. Our mission is to help businesses of all sizes adapt to the future and take advantage of the opportunities that change brings. Sustainability is at the core of our offering. With our leading e-mobility solutions, we’re committed to guiding businesses through the energy transition, building solutions for a more sustainable, connected future.

This is where you come in. We are on a journey of growth. We pride ourselves on being at the forefront of technology innovation and we invite you along on this journey.

**The role **

We are currently looking for a dynamic Supervisor to join the fast-growing Telecoms Credit Team here at Radius Payment Solutions. The team manages the credit collections for the vast list of Telecoms products offered here at Radius. This would be a great opportunity for someone looking to take the next step in their people management career.

We would love to welcome you to our Belfast Office location for the days you are in the office. You’ll report into the William Daynes, Credit Manager on a day-to-day basis, supporting a wider team.

**What would your day to day look like?**
- Supporting the Credit Manager to deliver the team's targets. Ensuring ledger growth is kept to a minimum and bad debt is reduced.
- Operational management of several different ledgers and sub-teams, including but not limited to;
- Manging workloads,
- Absence management,
- Performance management,
- Project management,
- Process improvement identification and enrolment,
- Escalation and management of risk.
- Improve processes to ensure streamlined, efficient customer journey across all functions and products.
- People management of the growing team across the UK, including but not limited to;
- 121s,
- Monthly, quarterly and annual objective setting and reviews,
- Support, guidance, coaching, discipline,
- Talent management.
- Constant people development, encouraging empowerment, accountability, integrity and innovation across the team.
- Some travel across the UK may be required.

**What do we expect of you?**

**Key Skills/Attributes**
- Ability to motivate and drive excellent results under pressure, experience of remote management would be preferable.
- Innovative attitude with strong problem-solving skills.
- Data handling skills, analysis and insight to drive operational improvement and performance.
- Flexible, accountable and honest.
- Organised and able to work accurately within a strict timeframe.
- Experience with Excel is preferred but not essential.
- Approachable and supportive, experience of coaching and developing skills is preferable.
- Good communication skills to all levels internally and externally.

**What can you expect of us?**
- A friendly culture that mirrors our proposition to our customers.
- A fast-growing organisation that defines itself as being agile and innovative
- A drive for continuous improvement, which you will be empowered to get behind from day one.
- A commitment to building a working environment that values inclusivity, innovation, agility, and drive

And of course, you will be compensated competitively, with a good range of core benefits and bonus potential.

**Still curious?**

Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background
- We do not accept speculative agency CVs. Any CV received by Radius will be treated as a gift and not eligible for an agency fee. PSL agencies should only send CVs if authorised to do so by the Talent Team._

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