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Training Restaurant Supervisor

4 months ago

Belfast, United Kingdom SeeMeHired.com Full time

Food and Beverage Supervisor

Hastings Hotels is a family owned, luxury hotel group based in Northern Ireland.
Do you take personal pride in delivering 5 star, luxury service? If so, we would welcome you to apply for the position of Food and Beverage Supervisor at the exclusive Stormont Hotel
Supported by our Food and Beverage Manager, Vick Kashyap, you will assist the Manager in providing leadership to our team, ensuring the smooth day-to-day supervision of our busy hotel Food and Beverage team. We want to help you to develop your skills and offer an extensive range of learning and development opportunities.
The successful candidate will have worked in a busy Food and Beverage environment and be able to lead, motivate and support your team members to achieve success. You can expect to work 35 hours per week (excluding breaks), five shifts out seven including weekends. Hastings Hotels offer a range of benefits including free staff meals, cash and credit card tips, employee discounts, 29 days holiday plus your birthday and opportunities for career progression and development. To find out more about Hastings Hotels and what our company offers please visit
Hastings Hotels is an Equal Opportunities Employer.
To be responsible for the supervision of Food and Beverage for the greatest enjoyment of the guests and the maximum profit contribution to the hotel.
To take responsibility for the effective supervision of the food and beverage teams, ensuring the efficient operation of food and beverage and delivery of Hastings product and service standards.
To ensure quality standards and procedures are fully understood and implemented, and daily checking procedures are fully applied.
To ensure company policies relating to cash handling, stock control and stock ordering are implemented and monitored.
To ensure all food and beverage employees receive the appropriate training and coaching to provide effective and efficient service in line with Hastings standards.
To ensure all food and beverage employees work to trained standards, providing feedback to deliver effective and efficient service in line with Hastings standards.
To ensure the team are knowledgeable about the facilities and services within the hotel and are proactive in the sale of these to guests.
To ensure you and the team assist guests with any reasonable request for hotel services.
To ensure you and the team respond to complaints and find the appropriate solution.
To maintain effective communication and relationships with other hotel departments and suppliers to maintain an effective operation and ensure guest satisfaction.
To ensure the security of food, beverage and storage areas is maintained at all times.
To ensure the food and beverage areas, fixtures and equipment are properly maintained and presented to Hastings standards.
To ensure a safe environment is maintained in compliance with health, safety, fire, hygiene and security legislation and company policies and procedures.
To ensure the hotel's compliance with all matters relating to licensing laws, Customs and Excise Regulations and all other relevant legislation.
Any other duties as required by Management
Our vision is to be recognised as a prestigious, family company providing the finest in Irish hospitality with style and excellence.
Educated to GCSE standard or equivalent with grades A-C in English and Maths
Must have previous food and beverage experience
Must have previous food and beverage supervisory experience gained within a similar quality establishment

Bar Service
Food Service Skills
Exceptional Customer Service Skills
Food Costing Skills