Head Waiter/supervisor

6 months ago


Belfast, United Kingdom James St. Restaurant Full time

**Job description**

We are looking for a Head Waiter/ Head Waitress/ Supervisor to join our enthusiastic and passionate team at James St. Restaurant.

James St. Restaurant is one of Belfast’s best restaurants serving great food, unparalleled service, culinary creativity, and exquisite wines. Located in Belfast City centre, minutes away from Belfast’s Grand Opera House and many 4 & 5* hotels.

James St. Restaurant provides the perfect ambience and an unforgettable dining experience.

**Key Areas of Responsibility**

As a Head Waiter/ Supervisor, you will support the Manager and lead the Front of House team within the restaurant, with an ability to train and develop a team. You will be responsible for maintaining a high standard of customer service.

You are confident in handling calls, recording bookings, and dealing with requests and have an understanding of cash handling and stock control procedures. Training will be provided using our systems and procedures in place.

You will need to have excellent organisational, communication and outstanding customer service skills and a passion for creating a memorable customer experience to ensure the highest standards are consistently achieved. Also, you will need to be a team player, with a positive attitude to work.

A minimum of at least one year's previous Restaurant Supervisory experience in a fast-paced environment is essential.

**What’s in it for you**:

- Competitive rate of pay above minimum wage dependent on experience
- Fixed hours per week
- Access to training & development opportunities
- Work with and learn from extraordinary culinary and front-of-house talent in a diverse, energising and professional restaurant
- A confident & happy demeanour
- Experience in hospitality is essential
- Have excellent communications skills
- Have previous experience in a fast-paced, cover-driven environment
- Be familiar with the Microsoft office package
- Be a team player and be flexible
- Have a great presentation, and be positive, outgoing and confident
- Be available during evenings and weekends

**Job Type**: Part-time/ Full-time

**Salary**: Minimum £10.50 per hour (depending on previous experience)

Schedule:

- Day shift
- Night shift
- Weekend availability

Ability to commute/relocate:

- Belfast: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Hospitality: 1 year at Head Waiter/ Supervisor

Work Location: In person

**Job Types**: Full-time, Part-time, Permanent

**Salary**: From £10.50 per hour

Expected hours: 15 - 44 per week

Schedule:

- Day shift
- Monday to Friday
- Night shift
- Weekend availability

Supplemental pay types:

- Tips

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Restaurant Head Waiter/ Supervisor: 1 year (required)

**Language**:

- English (preferred)

Work Location: In person


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