Control & Dispatcher

2 weeks ago


Milton Keynes, United Kingdom Community Ambulance Service Full time

**About the Role**

**Please note this role involves working Nights.**

**Position**:Dispatcher**

**Locations: Milton Keynes**

**Salary: £25,589 per annum**

**Hours: 4 on 4 off, Nights, (rotating 1700-0500 / 1900-0700) 38.5 hrs per week**

We are looking for a Dispatcher/Controller for our busy operation at Milton Keynes. Controllers dispatch ACA’s/ICT and vehicles to cover the collection and transport of patients to and from appointments covering Outpatients, Renal Dialysis, home visits, admissions & discharges.

**About You**

You will work quickly and calmly, taking essential details about the patient's condition and location, logging the information onto a computer system. The information is then passed to a dispatcher who makes decisions about how best to handle the situation. As well as:

- Excellent customer service & communication skills
- Confident with computer systems
- Experience in multitasking during high pressured situations
- Desirable experience in care sector
- Strong geo-graphical understanding & route planning skills
- Desirable experience in logistics/control room
- Make important decisions quickly & independently
- Experience within a patient, public or customer facing role

A planning/ logistics background would be preferable

**Responsibilities**

Duties and responsibilities include and are not limited to:

- Ensure transfers are being dispatched, in accordance to the agreed service agreements
- Ensure local processes are followed and the dispatch system is operated to its full potential to maximise the most efficient use of resources.
- Constantly monitor the dispatch system and crews, to ensure no delays or problems are occurring and convert complex situations into solutions that supports an automatic way of working.
- Acting with a proactive mindset, dealing with challenges before they arise
- Handling exceptions and managing unplanned situations.
- Communicate daily with operational teams and hospital staff to ensure everyone is continuously aligned
- Work with Operation Managers and site managers to influence behaviours of internal staff and hospitals to manage new processes, ways of working, demand surges, bottlenecks and service delivery.

**Salary**: £25,589.00 per year

**Benefits**:

- Company pension
- On-site parking

Schedule:

- 12 hour shift
- Night shift

Work authorisation:

- United Kingdom (required)

**Location**:

- Milton Keynes (preferred)

Ability to Commute:

- Milton Keynes (required)

Work Location: In person



  • Milton Keynes, United Kingdom J&J Recruitment Services Ltd Full time

    **Key Duties Include**: - Communicate relevant information to clients - Manage Pick sheets and order requests - Report discrepancies - Ensure all order have been dispatched on schedule - Reports and paperwork logging - Liaise with 3rd Party transport providers - Managing WMS This role carries a lot of responsibility and will require someone who is...


  • Milton Keynes, United Kingdom Mitie Full time

    **Role Purpose** Carry out and maintain efficient collection and housekeeping of waste operations, including overall area housekeeping, loading of waste vehicles and ensure compliant segregation of waste materials at client sites to meet schedules and quality as prescribed. **Key Responsibilities & Accountabilities** - Carry out activities including...


  • Milton Keynes, United Kingdom Mitie Full time

    Role Purpose Carry out and maintain efficient collection and housekeeping of waste operations, including overall area housekeeping, loading of waste vehicles and ensure compliant segregation of waste materials at client sites to meet schedules and quality as prescribed. Key Responsibilities & Accountabilities 1. Carry out activities including collection,...


  • Milton Keynes, United Kingdom Ernest Gordon Recruitment Limited Full time

    **Multi Skilled Engineer (Food Production)** **Milton Keynes** **£47,000; - £57,000 + Development + Specialist Training + Overtime + Family Bupa + 25 Days Holiday + Four Day Week­ + Pension** Do you have experience as a Multi Skilled Engineer, looking for a one of the UK's most highly reputable food producers in the UK? Do you want an to work for...

  • Technical Service Co

    18 hours ago


    Milton Keynes, United Kingdom Wild Recruitment Full time

    **IOHTSC23_1692691097**: Salary Package: £30000 - £34000 per annum Location: Milton Keynes, England Consultant: Izabela O'Halloran Posted: 22/08/2023 Description: I am supporting a Milton Keynes client with their search for a Technical Services Co-ordinator to join their long standing team. My client are unique in what they do and design custom products...


  • Milton Keynes, United Kingdom Mitie Full time

    Mitie was founded in 1987, Mitie is the UK’s leading facilities management and professional services company, looking after a large, diverse, blue-chip customer base, from banks and retailers, to hospitals, schools and government offices. Mitie has over 77,000 people, 100+ office locations, and thousands of customers across the country, there’s no limit...

  • Head of Quality

    4 days ago


    Milton Keynes, United Kingdom George Blake Full time

    Our client based in the Milton Keynes area are seeking a head of quality to join their growing team. The successful head of quality will have the following key responsibilities: - To strategically and operationally develop, maintain and support the company’s quality management systems, including associated documentation, procedures, product & process...

  • Inventory Coordinator

    Found in: Talent UK C2 - 2 weeks ago


    Milton Keynes, United Kingdom Blue Marble Recruitment Full time

    My clients in North Bucks have an immediaterequirement for an Inventory CoordinatorElectronics.This role is commutable from MiltonKeynes Newport Pagnell St. Neots Biggleswade SandyBedford.My clients are a world leader in in thedesign manufacture and continuous improvement of wireless conditionmonitoring solutions. Their technology is used in 35 countries...

  • Inventory Coordinator

    Found in: beBee jobs GB - 2 days ago


    Milton Keynes, Milton Keynes, United Kingdom BCT Resourcing Full time

    Inventory Coordinator - Electronics Milton Keynes, Buckinghamshire£30,000 per annumMy clients in North Bucks have an immediate requirement for an Inventory Coordinator - Electronics.This role is commutable from Milton Keynes, Newport Pagnell, St. Neots, Biggleswade, Sandy, Bedford.My clients are a world leader in in the design, manufacture and continuous...


  • Milton Keynes, Buckinghamshire, United Kingdom Blue Marble Recruitment Limited Full time

    My clients in North Bucks have an immediate requirement for an Inventory Coordinator - Electronics. This role is commutable from Milton Keynes, Newport Pagnell, St. Neots, Biggleswade, Sandy, Bedford. My clients are a world leader in in the design, manufacture and continuous improvement of wireless condition monitoring solutions. Their technology is...


  • Milton Keynes, Buckinghamshire, United Kingdom BCT Resourcing Full time

    Inventory Coordinator - Electronics Milton Keynes, Buckinghamshire £30,000 per annum My clients in North Bucks have an immediate requirement for an Inventory Coordinator - Electronics. This role is commutable from Milton Keynes, Newport Pagnell, St. Neots, Biggleswade, Sandy, Bedford. My clients are a world leader in in the design, manufacture and...