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Registration Support Assistant

4 weeks ago

Wales, United Kingdom Social Care Wales Full time

**Cynorthwy-ydd Cefnogi Cofrestru**
Caerdydd neu Lanelwy (gyda gwaith hybrid)
**Y Sefydliad**
Yn Gofal Cymdeithasol Cymru, rydym yn darparu arweinyddiaeth ac arbenigedd ym maes gofal cymdeithasol a’r blynyddoedd cynnar yng Nghymru.
Ein gweledigaeth yw gwneud gwahaniaeth cadarnhaol i ofal a chymorth i blant, oedolion a’u teuluoedd a’u gofalwyr.
I wneud hyn, rydym yn arwain ar ddatblygu a rheoleiddio’r gweithlu gofal cymdeithasol, gwella gwasanaethau, data ac ymchwil i wella gofal.
Rydym nawr yn chwilio am Gynorthwyydd Cefnogi Cofrestru i ymuno â'n Tîm Cofrestru. Mae dwy rôl ar gael, un ar sail amser llawn am gontract chwe mis ac un ar sail amser llawn ar gyfer contract 12 mis.
**Y Manteision**:

- Cyflog o £22,152 - £24,707 y flwyddyn
- 28 diwrnod o wyliau ynghyd â gwyliau banc (cynyddu gyda hyd gwasanaeth)
- Diwrnodau ychwanegol i ffwrdd rhwng y Nadolig a'r Flwyddyn Newydd
- Cynllun pensiwn llywodraeth leol
- Polisi gwaith hyblyg
- Gweithio hybrid
- Polisi absenoldeb teuluol
Oes gennych chi lygad am fanylion a diddordeb mewn prosesu data? Allwch chi ateb ymholiadau yn hyderus a darparu gwybodaeth dros y ffôn? Ydych chi eisiau ymuno â thîm cyfeillgar a chefnogol y mae eu gwaith yn helpu i amddiffyn y cyhoedd yng Nghymru? Os felly,rydym am glywed gennych.
**Y Rôl**
Fel Cynorthwyydd Cymorth Cofrestru, byddwch yn prosesu ceisiadau i gofrestru ar Gofrestr Gofal Cymdeithasol Cymru.
Gan weithredu fel eu pwynt cyswllt cyntaf, byddwch yn darparu cefnogaeth i gwsmeriaid ac yn ymateb i ymholiadau dros y ffôn, e-bost ac wyneb yn wyneb.
Gan ddarparu cymorth gweinyddol rhagorol, byddwch yn adolygu, prosesu a chofnodi gwybodaeth a ddarperir, gan sicrhau bod y gofynion ar gyfer cofrestru yn cael eu bodloni a bod y manylion yn gywir.
Yn ogystal, byddwch yn:

- Diweddaru manylion personol a chyflogaeth y bobl gofrestredig
- Prosesu taliadau ar gyfer cofrestru
- Coladu gwybodaeth i gynorthwyo gyda chynhyrchu adroddiadau
**Amdanat ti**
I gael eich ystyried yn Gynorthwyydd Cymorth Cofrestru, bydd angen:

- Profiad mewn amgylchedd gwasanaeth cwsmeriaid
- Sgiliau Microsoft Office Suite, yn benodol Word, Outlook ac Excel
- Y gallu i ddilyn gweithdrefnau a phrosesu data yn drefnus ac yn gywir
- Y gallu i graffu ar ddata i sicrhau cywirdeb
- Sgiliau cyfathrebu effeithiol
Byddai'r gallu i ddarllen, ysgrifennu a siarad Cymraeg yn rhugl o fudd i'ch cais.
Y dyddiad cau ar gyfer y rôl hon yw 12 Mawrth 2023.
Byddwn yn adolygu ceisiadau wrth iddynt ddod i mewn, felly gall y rôl hon gau yn gynt na'r dyddiad a hysbysebwyd.
Gallai sefydliadau eraill alw'r swydd hon yn Weinyddwr, Gweinyddwr Mewnbynnu Data, Gweinyddwr Gwasanaeth Cwsmer, Cydlynydd Gwasanaeth Cwsmer, Cynorthwyydd Gweinyddol Gwasanaeth Cwsmer, neu Gynorthwyydd Gweinyddol.
Felly, os ydych chi am ddatblygu eich set sgiliau fel Cynorthwyydd Cymorth Cofrestru, gwnewch gais trwy'r botwm a ddangosir. Mae'r swydd wag hon yn cael ei hysbysebu gan Webrecruit. Mae'r gwasanaethau a hysbysebir gan Webrecruit yn rhai Asiantaeth Gyflogaeth.
**Registration Support Assistant**
Cardiff or St Asaph (with hybrid working)
**The Organisation**
At Social Care Wales, we provide leadership and expertise in social care and early years in Wales.
Our vision is to make a positive difference to care and support for children, adults and their families and carers.
To do this, we lead on developing and regulating the social care workforce, service improvement, data and research to improve care.
We are now looking for a Registration Support Assistant to join our Registration Team. There are two roles available, one on a full-time basis for six month contract and one on a full-time basis for a 12 month contract.
**The Benefits**:

- Salary of £22,152 - £24,707 per annum
- 28 days’ holiday plus bank holidays (increasing with length of service)
- Extra days off between Christmas and New Year
- Local government pension scheme
- Flexi work policy
- Hybrid working
- Family leave policy
Do you have an eye for detail and an interest in processing data? Can you confidently answer queries and provide information over the phone? Do you want to join a friendly and supportive team whose work helps to protect the public in Wales? If so, we want tohear from you.
**The Role**
Providing excellent administrative support, you will review, process and record information provided, ensuring that the requirements for registration are met and that details are accurate.
Additionally, you will:

- Update the personal and employment details of registered people
- Process payments for registration
- Collate information to assist the production of reports
**About You**
To be considered as a Registration Support Assistant, you will need:

- Experience in a customer service environment
- Microsoft Office Suite skills, specifically Word, Outlook and Excel
- The ability to follow procedures and process data methodically and accurately
- The ability to scrutinise data to ensure accuracy
- Effective communication skills
The closing date for this role is 12 March 2023.
Other organisations might call this position Administrator, Data Entry Administrator, Customer Service Administrator, Customer Service Co-ordinator, Customer Service Administrative Assistant, or Administrative Assistant.

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