E-commerce Assistant

2 weeks ago

London, United Kingdom Van Peterson Designs Full time

It takes an energetic and entrepreneurial spirit to work with Van Peterson. We are a team of all-rounders who are passionate about getting involved with all elements of running and promoting the business. As we are in an exciting period of growth, we are looking for someone ready to dive in and have a direct impact on sales growth and development.

This is an in-house e-commerce assistant, requiring you to travel to the office in Chelsea.

**Responsibilities**
- E-commerce:_
- Taking charge of the online order despatch process, from invoicing and packaging to shipping
- Tracking orders to make sure they have arrived safely
- Inventory management on the website and in-house stock levels
- Uploading new products to the website and writing copy/ product descriptions
- Working with the director on daily social media
- Light photo editing and graphic design for e-commerce banners, social media, POS collateral, and booklets
- Arranging in-house photo shoots
- Stock and Supplier Management:_
- Coordinating with vendors to track and maintain stock levels
- Overseeing atelier and repair projects with local suppliers
- Fulfilling orders for Wholesale clientele in a timely manner
- Liaising with stockists to identify their needs
- Organising shipments in line with client requests
- Light jewellery making (don’t worry; you will learn if you don’t know already)
- Shop & Sales:_
- Maintaining the shop/ office to a high standard (cleaning and organising are required)
- Acting as the first point of contact for retail and business customers
- Ensuring that the showroom is merchandised properly, rotating displays every couple of weeks
- Managing and reordering showroom supplies
- Booking couriers and assisting in answering the office phone
- Processing orders, creating invoices, and chasing payments
- General office upkeep & ad hoc duties

**Skills and Experience**
- Required:_
- Experience in fashion retail or a wholesale environment
- In-depth Photoshop knowledge
- Basic Excel knowledge
- Strong interpersonal skills
- Good telephone manner
- Polite, friendly, and diplomatic manner
- Excellent communication skills, both written and verbally
- Ability to prioritize tasks and excellent attention to detail
- Ability to work on a wide range of projects to help the overall growth of the business
- Beneficial:_
- Ethos or similar stock management system desired
- Experience with WordPress/WooCommerce e-commerce system desired

**Note**:This job may require you to work occasional Saturdays.

**Salary: 25k per annum**

**Application**

**Job Types**: Full-time, Permanent

**Salary**: £25,000.00 per year

Schedule:

- Monday to Friday
- Weekend availability

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Adobe Photoshop: 1 year (preferred)

**Language**:

- English (required)

**Location**:

- London (preferred)

Work Location: In person

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