Software Trainer

4 days ago


Newcastle upon Tyne, United Kingdom Netwirking Ltd Full time

**£30,000 per year plus bonus**

**Monday-Friday 9am-5pm**

**Full UK Driving License**

Netwirking Recruitment are working with a business based in Gosforth who are looking to add a Software Trainer to their team.

With over 30 years experience in their sector, they are looking for someone from a software/technical background who also possesses exceptional customer service skills.

**Key Responsibilities**:

- On-site training and customer set-up, supporting software implementation
- Remote training, 1-2-1 to webinar size events
- Assisting with software personalisation and troubleshooting
- Remote and in-person demonstrations to potential customers as part of sales process
- Soft/upselling additional features
- Providing high level/complex support (when fully conversant with products)

**About You**:

- A strong background gained in a similar fast-moving, service-driven tech environment, operating as a Software Trainer or in a highly Training-oriented role
- A positive attitude with excellent interpersonal skill
- Relevant technical skills, knowledge and qualifications - academic or vocational such as ITIL
- Flexibility to be away from home for 1-2 nights per week
- Office and field based role - approx. 60/40

**Job Types**: Full-time, Permanent

**Salary**: £30,000.00-£33,000.00 per year

**Benefits**:

- Free parking
- On-site parking

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Bonus scheme

Work Location: One location


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