Golf Travel Specialist

2 weeks ago

St Andrews, United Kingdom Your Golf Travel Full time

Part of the Palatinate Group, Your Golf Travel & Premier Golf are collectively the world's largest golf travel business, specializing in golf breaks and holidays to over 3,000 destinations in 22 countries throughout the UK, US, Ireland, Europe and the Rest of the World. Since our inception in 2004 we have experienced rapid growth and are now a team of over 150 based out of our London, Brighton & St. Andrews offices in the UK, as well as Atlanta in the US.

Along the way we have built some truly amazing relationships with our suppliers and customers, have developed a huge range of incredible travel products and experiences, and won countless awards.

Our people are the life of our business, and by joining our team you will become part of the most talented, ambitious, passionate, collaborative and entrepreneurial team in golf travel.

**The Role**

This is an exciting opportunity to join our sales team as part of our DMC team at our new office in St.Andrews, Fife, Scotland. As a Sales Agent you will be on the front line of our business as the first point of contact for customers looking to book incredible golf experiences. This is a fast paced and challenging role where you will be liaising between clients and venues to book all elements of a customer’s golf trip.

This role will be part of a brand new team and as such, there will be great opportunities for progression and personal development as we continue to grow our team.

**Key General Responsibilities**:

- Building rapport with customers and using effective questioning and conversational techniques to identify their requirements.
- Advising customers on the perfect destinations, hotels, golf courses, and added extras (golf carts, rental clubs etc) while stressing the unique selling points of these in relation to their requirements in order to make the sale and upsell where you can.
- Meeting monthly, quarterly and annual sales objectives
- Ensure compliance with all business operating procedures
- Maintaining a high level of product knowledge at all times through ongoing training and personal research

**Requirements**:

- High School diplomas or educational equivalent
- You will be an enthusiastic sales person with excellent customer service skills,ideally in the hospitality or leisure sectors.
- MS Office & Google Suites knowledge (Google Drive-docs, sheets, Gmail)
- Good time management and the ability to work under pressure are prerequisites
- Detail oriented and able to multitask
- An interest in golf is essential, a passion for it beneficial.
- Target driven, team oriented and self-motivated, you will enjoy healthy competition and incentives in the workplace to help drive you to exceed targets set

**Benefits**
- 25 days holiday + bank holidays
- Complimentary gym & spa membership & complimentary green fees*
- Workplace pension contribution
- Personalized development plans
- Familiarization trips to our destinations throughout the year
- In-house training programs tailored to your department

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