Head Housekeeper

4 weeks ago

Blackburn, United Kingdom Mytton Fold Hotel Full time

Mytton Fold is family-owned and has been lovingly refurbished, bringing together the luxury of contemporary areas yet celebrating the character of the original, local stone buildings to create an endlessly versatile venue. We have a number of function and meeting rooms, each are suitably equipped for corporate clients and guests

**What we are looking for from you**:
Analyse guest data to plan resources and materials required to meet operational requirements.
- Maintain a strong working relationship with GM, Hotel Team, HSK team and suppliers to ensure clear communication and implementation of best practice.
- Provide excellent guest service, including VIP and other special requirements.
- Identify ways to improve guest satisfaction.
- Adhere to H&S policy, ensuring that all staff have been trained in the related RAMS, manual handling and COSHH.
- Ensure that all appliances and storage areas are safe in accordance with regulations.
- Recruit, train, manage and monitor team performance daily/weekly.
- Manage stock control and the maintenance of equipment efficiently.
- Perform routine inspections of all check-out rooms and spot checks of all occupied rooms.
- Deliver and exceed financial targets.
- Manage expenditure and payroll to ensure budgets are adhered to.
- Participate in training to improve skills and performance.
- Solve routine challenges that occur on the job.

**Who we need;**

Previous experience of working as a Head or Deputy Head Housekeeper.

Can deliver a consistent level of service in a challenging environment and want to join a business that offers exceptional development and potential to progress

**Job Types**: Full-time, Permanent

**Salary**: £12.50-£13.00 per hour

**Benefits**:

- Company pension
- Discounted or free food
- Employee discount
- On-site parking

Schedule:

- 8 hour shift
- Day shift

Work Location: In person

Reference ID: Mytton 23

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