Dental Receptionist

3 weeks ago


Birmingham, United Kingdom Dental Partners Full time

**Dental Receptionist**
**Location: Selly Oak, B29 6BD**

**Part time - 25 hrs per week (Wednesday and Saturday)**

**Free road-side parking and excellent public transport links locally**
- Tiered salary based on experience and skills
- Retail discounts and deals through our easy-to-use Best Place for Perks app
- £50 birthday bonus
- Comprehensive training (including online and in person courses)
- Uniform provided
- Refer a friend scheme

Our ‘Best Place to Work’ ethos provides a supportive environment for all staff; we are passionate about building great teams who trust each other, work professionally, and take ownership for the success for the practice.

Our Receptionists are a key part of the dental team, from the first phone call to the completion of treatment, they provide outstanding customer service to all patients.

**Key responsibilities**:

- Answering queries ensuring an exceptional patient journey both in person and over the phone
- Booking and rearranging appointments in the most efficient manner using a diary-management system
- Completing relevant forms for NHS and private schemes within a specified timescale
- Taking payments and chasing outstanding patient debt
- Liaising with dental laboratories, supply companies and other organisations

**Key skills and experience**:

- Excellent customer service, communication and interpersonal skills, ideally gained in a front of house customer facing role
- Strong attention to detail
- High level of organisation
- An excellent team player
- Positive nature - able to adapt and take on change easily
- Responsible and reliable with a strong work ethic
- Able to use IT and computer-based systems
- Willingness to learn and develop your skills
- Be educated to GCSE level (or equivalent) in Maths and English (desirable)
- Prior experience in a medical background (desirable)

If you like the sound of working with Dental Partners, don’t hesitate, click “Apply” now or if you would prefer to discuss our opportunities with a member of the Recruitment Team call us on 0121 725 2576.

**Job Types**: Part-time, Permanent
Part-time hours: 25 per week

Work Location: One location

Reference ID: 449


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