Sales Ambassador

5 months ago


Altrincham, United Kingdom David M Robinson Full time

Established in 1969 David M Robinson was founded in Liverpool, setting us apart from competitors we continue to hold values of design, independence, and heritage at the heart of everything we do. With a number of showrooms across the North West and in London our estate now includes four DMR jewellery & watch showrooms, an Omega boutique in Liverpool, a Tudor boutique in Manchester, a Tag boutique in Liverpool, a jewellery boutique in the Peninsula Hotel, London and the refurbished Altrincham showroom.

Our Altrincham showroom has an inhouse goldsmiths’ workshop, an inhouse design team and will include highlights of our key collections, an amazing bridal selection and some of our high jewellery pieces.

We are now recruiting for an experienced Sales Ambassador for our new Altrincham showroom.

We’re recruiting for Sales Ambassadors with great customer service skills - experience working in jewellery or luxury retail would be hugely advantageous but is not essential.

The Role:

- Deliver exceptional service to our clients building long standing relationships
- Ensure professional selling style from engaging perspective clients to the completion of a sale including after sales
- Represent DMR to an excellent standard at all times

About you:

- A confident communicator able to articulate a professional and consultative client appointment
- Focused and understanding of your clients and their needs
- Able to communicate with a range of clients to an exceptional standard maintaining professionalism ensuring appointments are engaging
- Motivated to achieve targets
- Passion and appreciation of luxury jewellery and watches
- Have a genuine interest in luxury products

About DMR:

- Offering a basic salary dependent upon experience of £24,000 to £26,500 plus commission and quarterly bonus
- Showroom opening hours are Monday - Saturday 9am-5.30pm
- Full and part time hours are available
- Employee discount (cost price + VAT on DMR jewellery)
- Employee Assistance Programme providing physical and mental health support
- Reward Discounts Programme offering discounts across the high street
- Enhanced maternity & paternity pay
- Company sick pay
- BUPA Menopause Support plan
- BUPA Mental Health support - access to counselling & therapy sessions

**Job Types**: Full-time, Part-time, Permanent

Pay: £24,000.00-£26,500.00 per year

Expected hours: 30 - 37.5 per week

**Benefits**:

- Bereavement leave
- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Employee stock purchase plan
- Enhanced maternity leave
- Enhanced paternity leave
- Health & wellbeing programme
- Sick pay
- Store discount
- Transport links

Schedule:

- Day shift
- Every weekend
- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Commission pay

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Retail sales: 1 year (preferred)
- Customer service: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person


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