Digital Network Specialist
5 months ago
You will be responsible for the support and maintenance of the Scottish Prison Service (SPS)’ network and Network Security Infrastructure & Unified Comms ensuring that all components are working optimally and patched as appropriate. This will include: switches, firewalls, routers and Unified Communication platforms for video and voice.
You will work closely with other colleagues on the systems team to ensure that the SPS’ digital services are reliably available to all our users.
You will contribute to the SPS Digital Strategy, including supporting the continual service enhancement services.
- Responsibilities- You will provide technical support of SPS’ Cisco-based Unified Communications platforms - Cisco CUCM, and associated Hardware and Plant.- You will provide technical support of SPS’ network infrastructure, (routers, switches, firewalls, Load Balancers etc.) primarily Cisco equipment across the estate.- You will provide design, engineering and project input and support on ongoing projects.- You will provide advice and guidance on relevant issues to Digital Services Management, Technical and Support Teams.- You will participate in assignments and projects with mínimal direction and supervision from higher level resources.**Person Specification**- Qualification RequirementsTechnology training in IT, preferably in Network Technologies & Unified Communications Support / Design.
- This would be evidenced by courses completed such as Cisco Certified Network Associate, or CCNA Routing and Switching or CCNA Security (Essential)_
- Cisco CCNP, Cisco CCIE (Voice, UC or Security), or equivalent. _(Desirable)_
- Knowledge, Skills and Experience Requirements- Significant experience of working in the Networking Support / Design fields, including knowledge and experience of network security and security controls.- Sound knowledge and experience of using Information & Communications Technology solutions as well as a detailed knowledge of Cisco architecture and integration.- Advanced networking understanding and skills; including firewalls, Security and VoIP/Video- Experienced in using operating systems such as Windows and Unix / Linux and a working knowledge of integrated and non-integrated Unified Communications systems- Behaviour Requirements- Listen & Communicate- Accountability & Initiative- Relationships & Collaboration- Solve Problems & Make Decisions- Selection method 1- Presentation- Selection method 2- Final Stage Interview
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