Sales Support Administrator

3 weeks ago


Pwllheli, United Kingdom Haulfryn Group Full time

Haulfryn family has a fantastic opportunity for a **Sales Support Administrator **to join our holiday park at Gimblet Rock and Aberafon Holiday Parks. As a Sales Support Admin, you will support the sales team in delivering excellent customer service by liaising with customers to ensure the highest quality of service.

**Why Join Us**
- Competitive salary
- Attractive Commission Scheme
- Company Sick Pay
- One Day Paid Volunteering Day
- Massively discounted holidays at any of our UK holiday parks
- Free Leisure Club Membership
- 25% - 50% off food and drink, leisure activities and spa treatments at qualifying park outlets
- Contributory Pension Scheme
- Life Assurance/Life Cover
- Online, high street and leisure discounts
- Employee Assistance and Wellbeing Program
- Cycle to Work Scheme
- Eye Test Contribution for VDU users
- Team Member of the Month reward
- Refer a Friend Reward
- Training and Development Opportunities

**What Will You Do**
- Office support regarding warranties, policies and procedures.
- Coordinate timely implementation of required housekeeping tasks ready for handover (includes TV/Aerial connections, utilities and connections, order dress kits, window and carpet cleaning etc.)
- Ensure effective arrangement of internal finishing with manufacturers and/or siting teams.
- Carry out all PDI's and produce reports for Manufacturer/Sales & Stock to include Snagging list with new occupiers.
- Generate part ex/buy-in documentation and assist our Sales team with Trade Sales.
- Generate private and consignment sales documentation to include, meter readings, electrical/gas certificates and prepare for Handover.
- Ensure all Sales Administration responsibilities are complete ready for handover. To include, Sales folder completion, My Haulfryn, Wi-Fi, ANPR, Final Payment and correspondence kept secure in line with GDPR.

**What Will You Bring**
- Strong administration skills along with sales administration and after sales experience within a fast-moving customer relationship environment.
- Confident telephone manner as well as good written English, computer skills and exceptional customer service skills
- Ability to work on your own initiative and be able to demonstrate proven organisational, communication and interpersonal skills
- Relevant administrative experience within a fast-moving environment
- An ability and drive to see a task through to completion

**Who We Are**

We are a family-owned business who started with a single holiday park in Abersoch, North Wales. 85 years later, we now have over 20 parks in some of the most stunning locations from the exclusive Warren in Abersoch to our family holiday and golf resort Praa Sands on the tip of Cornwall.

We believe what differentiates us from other parks are our:

- Family values and a real community feel
- Really special, beautiful locations
- Reliable, trustworthy, tactful and able to maintain confidentiality Warm and friendly team that make it feel like home
- How we nurture the nature around us



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