Business Process Administrator

2 weeks ago


Birmingham, United Kingdom Adecco Full time

Facilitating reliable execution of transversal business processes in a Customer

Services Back Office type environment
- Ensuring business process performance (e.g. accuracy, speed of execution, output

quality etc.) is within acceptable parameters
- Support the Invoicing Team with all aspects of customer services, creating, downloading and outsourcing customer invoices

Dealing with customer requests relating to Purchase orders

Dealing with customer requests relating to copy invoices
- Timely and accurate creation of customer accounts into ERP system
- Timely and accurate amendments to customer accounts in ERP system
- Monitoring multiple Customer Services inboxes resulting in a wide range of queries.
- Executing Back Office Customer Service Administration tasks to a target driven environment.

ESSENTIAL KNOWLEDGE AND KNOW-HOW SPECIFIC TO THE JOB
- Confident and clear communication skills
- Logical problem solving ability
- Ability to work under pressure in target driven environment

DESIRABLE KNOWLEDGE AND KNOW-HOW SPECIFIC TO THE JOB
- Experience of working with ERP SAP

The role will be hybrid once training is completed.

Working hours are from 8:30 to 4:30 Mon - Fri

This is a temp assignment which will continue till the end of the year.

Get in touch with Victor on 07963316127.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

To speak to a recruitment expert please contact Victor Kumar



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