Business Operations Manager

3 weeks ago

Glasgow, United Kingdom Jamieson Clark Limited Full time

**Company** - Global multinational corporate technology manufacturer

**Location** - Scotland

**Industry** - Sustainability, Low Carbon, Net Zero Carbon, Circularity, Green Technologies, Renewables - Mechanical Electrical and Electronic products.

**Benefits** - Being part of a market leading, cutting-edge global manufacturer, that invests heavily not only in R&D but new innovations, marketing, service, mainternance, aftercare and customer service.

**The Position**

An exciting opportunity has arisen with a market leading provider of Sustainable, Low Carbon and Renewable Electric household heating solutions that is looking for a Business Operations Manager to implement effective operational business process change,namely around service. Historically their products and services have been B2B, aimed at businesses but now with the energy and cost of living crisis they are expanding to offering their cutting edge energy saving heating solutions B2C, directly to the consumerwho is the home owner. This is a key position that is vital to the success of a new multimillion pound B2C aftercare and warranty service division.

**The Package**
- £40k - £50k Basic Salary + bonus
- Company Car / Car allowance
- Mobile
- Laptop
- Benefits Package e.g. Private Healthcare, pension, dental

**Experience Required**

You be a Business Operations Manager that has a proven background in making effective operational change within a B2C service based company. This change will be around implementing and monitoring processes and procedures that improve customer service. Heatingindustry experience is not required but it would be ideal if the services were aimed at household owners. A high level of analytical skills are required as you will use forecasting models, databases, project management tools and financial software. Effectiveinternal stakeholder management is essential as you will be working across numerous departments and you will have a direct influence on the processes and procedures used by them. Departments you will engage closely with include After Care, Product Support,Warranty, Quality, Customer Service, Customer Excellence, Service & Maintenance Provision and Sales & Marketing.

**The Company**

They are a global manufacturer of Sustainable, Low Carbon and Renewable Technologies used in commercial infrastructure environments but also now residential homes. With an expansive portfolio of renewable heating product solutions they operate across themajority of commercial, residential and light industrial sectors such as offices, warehousing, hotels, retail, education, new build residential, defence and the public sector. Their solutions are cutting edge, sustainable, energy efficient and surpass thelatest industry regulations. Furthermore adoption of these products is vital to reduce not only our carbon footprint but the cost of heating our homes.

Jamieson Clark currently has over 50 live roles to offer and specialise in sales recruitment. Current vacancies for Business Operations Manager, Customer Excellence Manager, Customer Service Manager, Sales Director, Head of Sales, Commercial Director, ManagingDirector, National Sales Managers, National Account Managers, Sales Directors, Divisional Sales Directors, Area Directors, Regional Sales Managers, Business Development Managers, Sales Managers, Product Managers, Contract Engineers, Pre-Sales Technical Engineers,Sales Engineers and Sales Executives providing air conditioning systems, central plant, fan coils, HVAC, heat recovery, MVHR, Heat Recovery, heat exchangers, split systems, ducted, cassette, ceiling suspended, wall mounted, variable refrigerant flow, VRF,VRV, DX, close control, Chillers, BMS, BEMS, CCU's, precision cooling, data center cooling, data centre cooling, CRAC, Computer Room Air Conditioning, free cooling, water cooled air conditioning units to M&E contractors and consultant specifiers for centralplant, comfort cooling, process cooling and building solution projects. Send your CV to a consultant for advice on your next career move.

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